Six Sigma Progress ...

Reducing Medical Errors: A Review of Innovative Strategies to Improve Patient Safety.

... "The Six Sigma approach is a philosophy and a type of analytic thinking that can permeate an organization and drive behavioral change. Quality, safety, effectiveness and efficiency go hand in hand. Improving quality and safety is not only a moral imperative for us. It also makes solid business sense. We have made a significant investment to provide foundation training for virtually all of our employees. We have extensively trained almost 200 Six Sigma experts that are called Black Belts. These experts are leading more than 200 distinct defect reduction projects, with several dozen having been completed. Six Sigma is a statistical measure representing virtual perfection, defined as 99.9997 percent quality, or no more than 3.4 errors per million opportunities. Our pursuit of Six Sigma quality is in its early stages, and we also have much more to achieve, but we are making great progress. " ...