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The Sixth Sigma: Achieve Breakthrough Performance Using Six Sigma

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Sunday, June 19, 2005




Six Sigma Brand Wikification ...

FusionBrand: How To Wikify Your Brand ...

... "Six Sigma VOC process includes collecting customer input, primarily through customer surveys. The process not only identifies problem areas but also their costs and revenue implications. For wikification, customer input must be used to increase customer loyalty and profitability. " ...





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