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Tuesday, October 11, 2005




Process Management: Six Sigma Digitization

Industry initiatives in BPM develop synergy with Six Sigma process digitization programs. Doug Henschen explores the adoption of business process management BPM with Connie Moore, Forrester Research.

Process Management: Six Sigma Digitization: Via Intelligent Enterprise Magazine: In Focus: 101 Advice for Process Management Neophytes

... "Process owners see this as a way to commit to Six Sigma or other improvement initiatives. BPM touches many pieces of the organization, and that's why you see it described in many different ways. " ...


References on Six Sigma process digitization:

... "Via AWProfessional: From e-Business to Services: Why and Why Now?: The logical next step of Six Sigma is process digitization. The digitization goal: to utilize Internet-based workflows wherever possible to eliminate process friction and streamline the operations of GE. " ...


... "Via Birlasoft: Advanced Digitization of Six Sigma Implementation: One of the key ingredient to the success of Six Sigma implementation is to manage all key Black Belt and Green Belt projects. These projects ideally link up to organizational strategy and goals. " ...


... "Via destinationCRM.com: Bringing Six Sigma to Customer-Facing Business Processes: CRM supports the Six Sigma methodology DMAIC in the following ways: Improve, Control, and standardize processes through automation, digitization, and use of best practices embedded in the business applications. " ...

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