Xerox Lean SixSigma Services Create Innovative Solutions ...
... "Xerox deployed a team of specialized Lean Six Sigma consultants to the library to analyze and measure operations -- ranging from computer reservations to circulation -- at four Branch Library locations that represented a service population sampling for the system. Following the collaborative assessment process, Xerox presented the Houston Public Library earlier this month with a report that offered some innovative solutions and recommendations for efficiency gains to best service their customers. Lean Six Sigma is a rigorous, data-driven, results-oriented approach to process improvement. It combines two industry-recognized management methodologies evolved by companies like General Electric Co., Toyota Motor Corp., and Motorola Corp. By integrating the tools of Lean and Six Sigma, Xerox is helping customers improve quality, efficiency and speed in every aspect of their business. " ...
Xerox Lean SixSigma Services Create Innovative Solutions: Via Xerox: Xerox Services Help Houston Library Solve Staffing Issues: Xerox consulting services put to work to help library improve productivity ...
Labels: approach, assessment, business-process, general-electric, motorola, results, speed, toyota



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