Government Kaizen Initiative

Local authority uses kaizen methods to improve services and their success is recognized. ...

... "Following recognition at national level, Aberdeenshire Council's Kaizen initiative is now a beacon of excellence across Europe after taking an international award for continuous improvement.

The Aberdeenshire approach on this theme is based on the Kaizen model. Kaizen is a Japanese expression meaning making something as good as it can be and the process engages teams of employees in concentrated blitzes to identify more efficient ways of working. The exercise has been driven by Chief Executive Alan Campbell and his Senior Management Team since 2004, and is supported by facilitators in all of the council services and Kaizen Champion Pat Browne. For each blitz undertaken, a team leader is appointed and in turn selects a team of between 10 and 14 people who are close to the process to be improved. " ...

Via Aberdeenshire Council: Aberdeenshire Blitzes competition to take European award ...