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The Sixth Sigma: Achieve Breakthrough Performance Using Six Sigma

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Sunday, August 05, 2007




Customer Satisfaction Essential for GE Leader

GE's Steven Sargent shares his disciplined approach to customer service and life. ...

GE's leaders focus on customer service through Six Sigma

... "I do use the Six Sigma problem-solving DMAIC methodology - define the problem, measure data inputs, analyse the data, improve the process, control the process - to solve problems at work and at home ... " ...


Via The Age: GE Australia Leader

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posted by Frank M at 7:36 PM





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