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Monday, August 27, 2007




Six Sigma Differentiation for Bank

Kenneth Lewis, Bank of America CEO, uses Six Sigma methodology to drive efficiencies and improve customer service. ...

... "He stepped up an unorthodox plan to implement the Six Sigma methodology that manufacturers use to minimize errors. Over his tenure, Bank of America's annual revenue has more than doubled to more than $74 billion. " ...


Via Wall Street Journal: Bank CEO Perspectives

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posted by Frank M at 7:39 AM





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