Baldridge Quality Award: Winners Recognized ...

Baldridge quality award winners recognized in DC ...

... "Vice President Dick Cheney and Commerce Secretary Carlos Gutierrez presented the Malcolm Baldrige National Quality Award to the six 2005 award winners in a ceremony in Washington, DC. " ...

Baldridge Quality Award: Winners Recognized: Via ASQ: Baldrige Awards Presented to Six Organizations

ISO16949 Certification SixSigma Toolset

ISO16949 Certification SixSigma Toolset: Via Cobasys: Cobasys Achieves ISO/TS 16949 Global Automotive Supplier Certification ...

... "Michael Paruszkiewicz, C.Q.M., Corporate Quality Manager at Cobasys stated, We are among the first in our industry to achieve this certification. It further enhances our impressive list of other planned certifications that include registration and accreditation to ISO-9001 and TL-9000 in addition to ISO-17025. Even more important is our genuine dedication and focus on continuous process improvement, evidenced by the next development steps of our quality management system. This includes the implementation of the Six Sigma toolset and obtaining the Malcolm Baldridge Quality Award. We are a leader in advanced NiMH battery systems and this certification provides yet another competitive edge for our customers and for Cobasys. " ...

Cobasys designs and manufactures advanced Nickel Metal Hydride (NiMH) battery system solutions for transportation markets, including HEV, Electric Vehicles (EV) and 42 volt applications, in addition to Stationary Back-Up power supply systems for Uninterruptible Power Supply systems (UPS), Telecom and Distributed Generation requirements. Cobasys is a joint venture between Chevron Technology Ventures LLC, a subsidiary unit of Chevron Corporation (NYSE: CVX) and Energy Conversion Devices, Inc. (NASDAQ: ENER).

Baldridge Examiner SixSigma Experience

Baldridge Examiner SixSigma Experience: NMETRIC VICE PRESIDENT JASON P. PREMO APPOINTED EXAMINER FOR MALCOLM BALDRIGE NATIONAL QUALITY AWARD: Jason P. Premo will serve on 2005 Board of Examiners to review and evaluate applications for highest level of national recognition for performance excellence that a U.S. organization can receive ...

... "I am honored to be a part of such a prestigious award and am excited about working with the Board of Examiners for the upcoming year, states Jason Premo, nMetric VP of Sales and Marketing. As a previous manufacturing engineer, manager and executive over the past 10 years, I can attest to the bottom line benefits achieved at my own factories, having leveraged many areas of the Baldrige Criteria to define systems, processes and measures to achieve my Lean Manufacturing and Six Sigma goals. Premo adds, Companies that are looking to develop their own roadmap for world class performance should seriously consider learning and incorporating the Malcolm Baldrige Criteria. " ...

nMetric® provides manufacturers with Lean Production Management Software that picks up where traditional ERP business systems end…to address the challenges of today’s demanddriven manufacturing environment. Our patented 4C@SITE® solution is a collaborative, scalable and completely integrated platform that provides Lean Manufacturers with the tools needed to balance, schedule, visualize, execute, track, analyze and improve the real-time activities of the factory floor, while building a better link to the enterprise and supply chain. The solution is web-engineered from the ground up using the latest Java 2 Enterprise Edition (J2EE) architecture, is 100% thin client, and is completely platform independent to work with virtually any operation system, database, commercial or legacy ERP, and factory floor application.

Information about the Baldrige National Quality Program and the application process is available from the Baldrige National Quality Program, National Institute of Standards and Technology, Administration Bldg., Room A600, 100 Bureau Drive, Stop 1020, Gaithersburg, MD 20899-1020. Telephone: 301-975-2036. For further information about the Baldrige Award, reporters can contact Jan Kosko, NIST Public and Business Affairs.

Quality Improvement: Milliken & Company: Baldridge Award

Baldrige Award Recipients--Milliken & Company

... "Through the Policy Committee and Quality Council, top management creates the environment and provides the leadership for quality improvement, and it closely monitors the progress of each company unit toward quality goals. Milliken has achieved a flat management structure in which associates, working primarily in self-managed teams, exercise considerable authority and autonomy. Production work teams, for example, can undertake training, schedule work, and establish individual performance objectives. Moreover, any Milliken associate can halt a production process if that person detects a quality or safety problem. The approach has worked so well that Milliken has reduced the number of management positions by nearly 700 since 1981, freeing up a large portion of the workforce for assignment as process improvement specialists. There has been a 77 percent increase in the ratio of production to management associates. " ...

Six Sigma Best Practices ...

Oklahoma Department of Commerce - Workforce - Business Workforce Assistance

... "Whether a company conducts improvement initiatives under Baldridge, Six Sigma, ISO, Lean Manufacturing, or Total Quality Management (TQM), quality represents a key yardstick that businesses and customers use to measure success. All of these programs aim to streamline, integrate, and improve operating processes. The end results should be increased efficiency, reduced costs, better products and services, higher productivity, and ultimately a healthier, more robust bottom line." ...

Five Six Sigma Competencies ...

TEACHING TOMORROW'S SKILLS ...

... "The educators and the business and labor representatives think it is important for workers to understand the bigger system in which they are operating and the actions needed to improve it. Take Motorola for example. It is one of the few American companies to win an increased market share in the Japanese pager, cellular phone and semiconductor markets and a Malcolm Baldridge Award for excellent quality. Motorola uses the five competencies to drive its Six Sigma Quality Program and is committed to not more than three parts per million defects in products or service to its customers. " ...

Six Sigma Statistical Sciences

D-1: Statistical Sciences

... "Six Sigma originated at Motorola Corporation in the early 1980's. In 1988, Motorola became one of the first companies to win the Malcolm Baldridge National Quality Award. The innovation and the implementation of Motorola's 'Six Sigma' initiative began to get national attention. Then, in 1994, Allied Signal adopted Motorola's Six Sigma initiative and by 1998, claimed to have saved $1.2 billion due to the implementation of Six Sigma. Consultants who were experts in Total Quality Management, soon became experts in Six Sigma. " ...

Six Sigma Historical Perspective ...

D-1: Statistical Sciences

... "Six Sigma originated at Motorola Corporation in the early 1980's. In 1988, Motorola became one of the first companies to win the Malcolm Baldridge National Quality Award http://www.quality.nist.gov/. The innovation and the implementation of Motorola's 'Six Sigma' initiative began to get national attention. Then, in 1994, Allied Signal adopted Motorola's Six Sigma initiative and by 1998, claimed to have saved $1.2 billion due to the implementation of Six Sigma. Consultants who were experts in Total Quality Management, soon became experts in Six Sigma. Six Sigma may be considered a modern version of Total Quality Management. There are no new analytical tools with Six Sigma that were not applied in the 1980's with TQM. Six Sigma does have some standard methodology and organizational guidelines that are unique. Six Sigma's standard framework methodology is called DMAIC (de-may-ic): Define, Measure, Analysis, Improve, and Control." ...

Six Sigma Customer Information Through Quality Management Infrastructure ...

Six Sigma Customer Information: Leading Korean Telephone and Internet Service Provider Builds ...

From Yahoo News (press release) ... This strategic approach is part of KT's Six Sigma business quality initiative and enables the company to maintain consistency and accuracy of enterprise data ...

... Ascential Software Corporation (Nasdaq: ASCL - News), the enterprise data integration leader, today announced that KT Corp., Korea's leading telephone and Internet service provider, is using Ascential Software solutions to advance its business vision of becoming a premier global networking company. Ascential Software enables KT to gain a single view of customer information across its enterprise to improve service and maximize revenue opportunities. KT is using Ascential DataStage(TM), Ascential QualityStage(TM) and Ascential MetaStage(TM) to establish a quality management infrastructure using enterprise standards for integrating customer information into an enterprise data warehouse. ...

Korea Telecom (KT), the world's ninth largest telecommunications service provider, operates South Korea's most extensive and sophisticated network for phone and data services. The company is dedicated to providing the infrastructure to fully facilitate the explosive growth of Internet communications in Korea. Currently, Korea Telecom has over three million ultra high-speed Internet subscribers via ADSL, Satellite, Leased Lines and Wireless. The company offers a full line of wire/wireless solutions including LAN/WAN, portal, web hosting, B2B/B2C, wireless, ADSL, ISDN, satellite and many other services.

Ascential Software Corporation (Nasdaq: ASCL) is the leader in enterprise data integration. Customers and partners worldwide use the Ascential Enterprise Integration Suite(TM) to confidently transform data into accurate, reliable and complete business information to improve operational performance and decision-making across every critical business dimension. Our comprehensive end-to-end solutions provide on demand data integration complemented by our professional services, industry expertise, and methodologies. Ascential Software is headquartered in Westboro, Mass., and has more than 3,000 customers and partners globally across such industries as financial services and banking, insurance, healthcare, retail, manufacturing, consumer packaged goods, telecommunications and government.

Additional resources on Six Sigma customer information ...

Is CRM The Six Sigma of The New Economy?: Quality programs such as Baldridge, TQM and Six Sigma have always focused on improving ... Simply put, it is a database that stores all customer information. ...

Six Sigma Strategies Equate to New Roles: As successful manufacturers rally their business strategies around customer information on the ... The pursuit of Six Sigma is therefore an opportunity for quality ...

Kiran Consulting Group: SIX SIGMA KCG helps clients apply Six Sigma principles to improving customer ... Wait times, errors, unfriendly staff, and inaccurate customer information are some ...

Six Sigma: Statistical Sciences

From Los Alamos National Laboratory ...

... "Six Sigma originated at Motorola Corporation in the early 1980's. In 1988, Motorola became one of the first companies to win the Malcolm Baldridge National Quality Award (http://www.quality.nist.gov/. The innovation and the implementation of Motorola's Six Sigma initiative began to get national attention. Then, in 1994, Allied Signal adopted Motorola's Six Sigma initiative and by 1998, claimed to have saved $1.2 billion due to the implementation of Six Sigma. Consultants who were experts in Total Quality Management, soon became experts in Six Sigma. " ...

Synchronous Manufacturing Full Empowerment: Baldrige Award Recipients--Wainwright Industries ...

From NIST Baldridge Award ...

... "All associates take courses on quality values, communication techniques, problem solving, statistical process control, and synchronous manufacturing - a systematic method for identifying and evaluating opportunities to simplify processes and reduce waste. Other training is tailored to individual needs. The company encourages associates to pursue promotions, and it provides full reimbursement for courses taken for professional and personal development. " ...

The Baldrige Award is given by the President of the United States to businesses—manufacturing and service, small and large—and to education and health care organizations that apply and are judged to be outstanding in seven areas: leadership, strategic planning, customer and market focus, information and analysis, human resource focus, process management, and business results. Congress established the award program in 1987 to recognize U.S. organizations for their achievements in quality and performance and to raise awareness about the importance of quality and performance excellence as a competitive edge. The award is not given for specific products or services. Three awards may be given annually in each of these categories: manufacturing, service, small business and, starting in 1999, education and health care.

Kaizen Ideas in Action: Report for the GeoOrb Polymers, North America Case Study...

From NIST Baldridge Award ...

... "A variety of approaches encourage knowledge sharing across the organization, including Communities of Practice (COPs), rotational teams, cross-functional job training, and WINGS. G-ORB also shares performance results, Kaizen ideas, and best practices through numerous mechanisms, such as newsletters, closed-circuit television postings, e-mail bulletins, shared servers, Steering Team quarterly forums, weekly departmental meetings, and bulletin boards." ...

The Baldrige Award is given by the President of the United States to businesses—manufacturing and service, small and large—and to education and health care organizations that apply and are judged to be outstanding in seven areas: leadership, strategic planning, customer and market focus, information and analysis, human resource focus, process management, and business results.

Six Sigma Key Dates: Baldridge Process Due Dates in April and May

Key Dates for the 2004 Award:
Eligibility Certification Packages due: April 13, 2004
(or March 12, 2004 for Eligibility Certification Packages with a nomination to the Board of Examiners)

Award Applications submitted on CD due: May 13, 2004
Award Applications submitted on paper due: May 27, 2004

Publicity by recipients of the Malcolm Baldrige National Quality Award is an important vehicle for achieving the Baldrige program’s goals of increasing public awareness of the need for a systems approach to improvement and sharing quality and performance improvement strategies. When the Malcolm Baldrige National Quality Improvement Act of 1987 (P.L. 100-107) was passed, Congress singled out the role of publicity, especially through advertising: “An organization to which an award is made under this section, and which agrees to help other American organizations improve their quality management, may publicize its receipt of such award and use the award in its advertising...."

Publicity and advertising by award recipients and others, raises the visibility of the Baldrige Award and helps to communicate the benefits of quality and performance improvement.

Baldrige, Six Sigma, and ISO: Understanding Your Options

From Baldridge National Quality Program ... provide insight into how to choose among these three performance improvement tools and how they can be used together to ensure the overall success of any organization. This new issue sheet:

* explains the differences among the three systems - Baldrige, Six Sigma, and ISO.
* discusses how they can be used individually or in combination to meet organizational needs
* describes how four recent Baldrige Award recipients use Baldrige either alone or in conjunction with Six Sigma and/or ISO as the basis for their performance improvement efforts.