Six Sigma Banking Differentiation

The Fools discuss a banking gem that differentiates itself in the marketplace and through its performance using Six Sigma. ...

... "But a clear strategy in the rural markets isn't all that HDFC is doing to differentiate itself in the Indian banking sector. The company also launched its own Six Sigma initiative in 2003. " ...

Via Motley Fool: Market Opportunity

Financial Services Business Process Improvement Use SixSigma

Information technology is not leading Six Sigma business process improvement in financial services. ...

... "majority of global financial services companies are using some form (or combination) of modern process improvement methodologies such as Lean, Six Sigma or Process Management. " ...

Via Bank Systems and Technology: Bank Process Improvement

Lean Accounting Career Path ...

... "Caestecker is trained in the fundamentals of continuous quality improvement and lean manufacturing. His career began in the banking industry working for Security Pacific and First Interstate Bank. " ...

Lean Accounting Career Path: Local firm announces promotion ...

SixSigma Banking and Insurance Services ...

Siemens offers insights into their Six Sigma servies for insurance and banking at CeBIT ...

... "For optimizing banking and insurance processes, Siemens Business Services presents two solution approaches: industrialization and Six Sigma. With industrialization, back-office processes in particular can be standardized and made more consistent, leading to more efficient workflows, lower costs and greater customer satisfaction. The Six Sigma management system helps banks and insurance companies to continuously improve their processes. The goal is to achieve a zero-error rate in payment transactions or claims management, and to speed up processing times. Together with its partner SAP the Siemens subsidiary helps financial service providers with the integration or migration of core banking systems and also operates these systems. " ...

SixSigma Banking and Insurance Services: Via Siemens: Siemens Business Services GmbH & Co. OHG - Siemens Business Services to present innovative solutions at CeBIT

Kaizen Efficiency Improves Customer Experience ...

IBM white paper explores the efficiency in business models which will improve the customer experience, such as the kaizen blitz process at Lexus. ...

... "Luxury car manufacturer Lexus designs customer experiences that personify its brand statement and support its customers' aspirations, Lexus, the passionate pursuit of perfection. For example, dealerships maintain spotless service bays and they operate on the Lexus principle of kaizen - Japanese for continuous improvement. " ...

Kaizen Efficiency Improves Customer Experience: Via Line56.com: IBM's Paradox of Banking 2015

Six Sigma Outstanding Management Exec ...

GE exec leverages Six Sigma experience to outstanding management career. ...

... "Dr. Britell is the Chairman and CEO of Structured Ventures, Inc., advisors to private equity and venture capital firms, and has an extensive financial background, including serving as the former Executive Vice President of Global Consumer Finance and President of Global Commercial and Mortgage Banking at GE Capital. Her tenure at GE Capital also included responsibilities for GE Capital businesses in Austria, Switzerland and Germany. At GE Capital, Dr. Britell was recognized for her outstanding management of Six Sigma and compliance programs. " ...

Via West Pharmaceutical: West Pharmaceutical Services, Inc. Elects Jenne K. Britell, Ph.D., to Board of Directors ...

Financial Process Six Sigma Methodology ...

Genpact will provide Six Sigma services to Wachovia for enabling optimized financial processes. ...

Financial Process Six Sigma Methodology: Via The Economic Times: Genpact in 7-yr deal with US co ...

... "The seven-year arrangement will allow Wachovia to access Genpact's extensive base of six sigma black belts who are trained to drive year-over-year cost, quality and productivity improvements in banking and finance processes. " ...

Six Sigma Leader Business Process ReEngineering ...

Global leader of reengineering requires Six Sigma black belt experience. ...

Six Sigma Leader Business Process ReEngineering: Via Here Is The City Careers: Global Head of Business Process Re - Engineering

... "The successful candidate will be educated to a degree level, have 10 years industry experience, and significant practical, delivery and management experience. You will have a passion for process re-engineering and the gravitas to be credible with a range of senior management and will ideally have a Six Sigma Black Belt. " ...

Six Sigma Business Analyst Position Available ....

Six Sigma Business Analyst Position Available: C&R Secondary Trading Business Analyst: Via Here Is The City Careers ...

... "The candidate would be responsible for defining and agreeing clear objectives, working closely with the Middle and Front office teams to gain a detailed understanding of existing processes, implementing process improvements so that they are embedded into the line BAU and maintaining communication with the various stakeholders over the life of the project. The ideal candidate would have project management skills along with six sigma experience, Trade Support or P&L experience and proven experience of driving agendas. " ...

New Six Sigma Team: Job Opening

New Six Sigma Team: Job Opening: Via Here Is The City Careers: Six Sigma Coverage Officer ...

... "a leading international investment bank is looking to establish a small Six Sigma team in London to compliment their Six Sigma practice in New York. This practice is the firm's approach to enabling profitable growth through productivity improvements. It has been developed in response to the challenge of integrating knowledge worker productivity, client satisfaction and client profitability. " ...

Six Sigma Programme: British Bank Profits ...

Six Sigma programme is showing success at British bank, Lloyds TSB. Profits are growing and margins are expanding due to operational efficiency gains ...

Six Sigma Programme: British Bank Profits: Via Financial Times: Show some respect for a solid British bank ...

... "Investments into the Six Sigma programme are paying off in improved efficiency costs are growing at a slower pace than revenues, resulting in operating profits growth exceeding revenue growth - operating leverage, the beauty of a banking business. " ...

Six Sigma Banking Quality ...

Six Sigma Banking Quality: Prominent Georgian Joins Proposed New Community Bank Board; One Georgia Bank Slated to Open in March 2006 ...

Banking startup organizes with a committment to Six Sigma quality management ...

... "Operationally, the organizers are committed to customer service with a high-touch, high-tech approach enabling the bank to be extremely competitive and quickly gain market share. Also, the group is committed to recruiting a superior staff, establishing a winning culture and incorporating Six Sigma quality management. One Georgia Bank's goals and objectives are specific, relevant and actionable ... " ...

Six Sigma Efficient Banking ...

Via thebusinessonline.com: Watch your back Citigroup, Kenneth Lewis is after you ...

Shawn Tully writes about Bank of America boss Ken Lewis and his approach to Six Sigma business efficiency in banking ...

... "To make that happen, Lewis wants to build the most efficient bank in the US. To do so, he has poached 100 Six Sigma trained General Electric people, even though he regards GE's chief executive Jeff Immelt as both a friend and a business hero. " ...

BPO Partnership Six Sigma Strengths ...

Via Gecis: Gecis & Liberata announce strategic partnership to provide flexible onshore/offshore BPO solution for the UK Life and Pension market ...

Partnership positions Six Sigma leaders in BPO leadership position in the market ...

... "The partnership offers a unique solution to the UK Life & Pensions market with Liberata’s FSA regulated systems, process and knowledge management capabilities, allied to Gecis’s world-class Six Sigma process re-engineering and process improvement capabilities and breadth of offshore process experience servicing all of GE’s businesses and other blue-chip global corporations. " ...

Gecis is a global leader in high-end business services and technology solutions, built with Six Sigma rigor. The company is a joint venture between GE and private equity firms General Atlantic and Oak Hill Capital Partners. With 18,000 employees, Gecis supports nearly 1,000 processes at GE and serves global enterprises in the banking/finance, insurance, business services, and manufacturing sectors. Specific services range from finance & accounting, to analytics and order-to-cash services, to supply-chain management, customer service, document management, e-Learning and IT support. With a direct sales network spanning Europe and North America, Gecis is headquartered near Delhi in Gurgaon, India, and has operations centres across India as well as in China, Hungary, Romania, and Mexico.

Liberata is one of the UK’s leading providers of outsourced business processes, liberating clients and employees, creating exceptional opportunities both for them and shareholders. Through its driven leadership and intense performance environment, Liberata transforms operations, reducing the cost of in-house services and delivering greater efficiency and effectiveness through its Six Sigma methodology allowing clients to focus on their core activities. Liberata currently employs approximately 4,000 people in 25 business centres across the UK.

Six Sigma Rigor : OTC Outsourcing ...

Six Sigma Rigor: OTC Outsourcing: Gecis To Acquire Creditek Corporation, Leader in Order-to-Cash Cycle Outsourcing & Enterprise Receivables Management ...

... "Over the past seven years, Gecis has helped GE achieve significant operational savings while applying Six Sigma and other quality methodologies to improve more than 1,000 processes it manages for the huge multinational. Gecis is now providing business services and technology solutions to more than two dozen global blue chip firms outside of GE. " ...

Gecis is a global leader in high-end business services and technology solutions, built with Six Sigma rigor. The company is a joint venture between GE and private equity firms General Atlantic and Oak Hill Capital Partners. With 17,000 employees, Gecis supports nearly 1,000 processes at GE and serves global enterprises in the banking/finance, insurance, business services, and manufacturing sectors. Specific services range from finance & accounting, to analytics and order-to-cash services, to supply-chain management, customer service, document management, e-Learning and IT support. With a direct sales network spanning Europe and North America, Gecis is headquartered near Delhi in Gurgaon, India, and has operations centers across India as well as in China, Hungary, Romania, and Mexico.

Six Sigma Practices ...

Six Sigma Practices: Patni Telecom Experts to Speak at CTIA

Telecommuncations leaders from Patni, a believer in the practices of Six Sigma, speak at upcoming conference ...

From PR Newswire (press release) ... 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an ...

... Patni telecom experts will speak at CTIA Wireless 2005. WHAT: Executives from Patni Computer Systems, Telecom Business Unit, to speak on panel presentations at CTIA Wireless 2005 in New Orleans March 13 and 14 WHEN: March 13, 2005 from 3:00 PM - 3:50 PM, Room 279 ...

Patni Computer Systems Limited (BSE: PATNI COMPUT, NSE: PATNI) is a global IT Services provider servicing Global 2000 clients in the Manufacturing, Insurance, Banking & Financial services, Telecom and Independent Software Vendor (ISV) industries. With an employee strength of over 9,500; multiple offshore development facilities across eight cities; and 24 international offices across the Americas, Europe and Asia-Pacific; Patni has registered revenues of US$ 327 million for the year 2004. Patni's technology focus spans enterprise application solutions, embedded technology solutions, e-business solutions, and business intelligence solutions. Service offerings include: application development and maintenance, business process outsourcing, enterprise systems management, product engineering, verification & validation, and process consulting services. Committed to quality, Patni adds value to its client's businesses through well-established and structured methodologies, tools and techniques. Patni is an ISO 9001:2000 certified and SEI-CMMi Level 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an integral part of its quality and process frameworks.

Product Innovation Risks and Controls ...

FRB: Supervisory Letter SR 96-14 (SUP) on risk-focused safety and soundness examinations and inspections ...

From Risk-focused Safety and Soundness Examinations and Inspections, FRB ...

... "Keeping pace with technological advances in the banking industry, financial product innovation, and improvements in management systems and techniques requires that supervisory procedures constantly evolve, especially with respect to the assessment of risk management processes and internal controls. To meet this requirement, over the last several years, the Federal Reserve has taken a number of steps to enhance the effectiveness of its examinations and inspections by sharpening its focus on the areas of greatest risk to the soundness of banking organizations. These efforts have been directed at adapting examination and inspection processes so that they remain responsive to changing market realities, while retaining those practices that have proven most successful in supervising institutions under a variety of economic circumstances and industry conditions. " ...

Six Sigma Financial Services Career Path ...

Six Sigma Financial Services Career Path: Wachovia Hires Sam Shrivastava as Head of Retail Bank's Mass ...

From PR Newswire (press release) ... He is a Master Black Belt in Six Sigma and has helped run quality, efficiency and growth projects at NCR Corp. and Siemens Inc. ...

... Wachovia announced today that Sam Shrivastava has joined its Retail Bank as head of the Mass Market Segment. In this newly created position at Wachovia, Shrivastava will be responsible for the entire customer experience for Wachovia's Mass Market consumers. ...

Wachovia Corporation (NYSE: WB) is one of the largest providers of financial services to retail, brokerage and corporate customers, with retail operations from Connecticut to Florida and west to Texas, and retail brokerage operations nationwide. Its four core businesses, the General Bank, Capital Management, Wealth Management, and the Corporate and Investment Bank, serve approximately 14 million client relationships (including households and businesses), primarily in 15 states and Washington, D.C. Its full-service retail brokerage firm, Wachovia Securities, LLC, serves clients in 49 states and Washington, D.C. Global services are offered through 33 international offices. Online banking and brokerage products and services also are available through wachovia.com. Wachovia had assets of $436.7 billion, stockholders' equity of $33.9 billion and market capitalization of $61.4 billion at Sept. 30, 2004. SouthTrust had assets of $53.8 billion and stockholders' equity of $4.7 billion at Sept. 30, 2004.

Additional resources on a Six Sigma financial services career path ...

Only perfection pays - People : pride in the unusual detour in his career path. ... is the fastest growing Six Sigma consultancy in ... years.” The healthcare and financial services sectors have ...

Targeting Perfection - Six Sigma Comes to: Six Sigma is part of an upward career path. ... and brightest, and showed that [Six Sigma training] accelerated ... to work on, warns Chase Financial Services' Costa. ...

RADAR e-Newsletter: for a Master Black Belt in the financial services industry ... market for candidates with proven Six Sigma capability is ... It makes a career path for Green and Black ...

Six Sigma Customer Information Through Quality Management Infrastructure ...

Six Sigma Customer Information: Leading Korean Telephone and Internet Service Provider Builds ...

From Yahoo News (press release) ... This strategic approach is part of KT's Six Sigma business quality initiative and enables the company to maintain consistency and accuracy of enterprise data ...

... Ascential Software Corporation (Nasdaq: ASCL - News), the enterprise data integration leader, today announced that KT Corp., Korea's leading telephone and Internet service provider, is using Ascential Software solutions to advance its business vision of becoming a premier global networking company. Ascential Software enables KT to gain a single view of customer information across its enterprise to improve service and maximize revenue opportunities. KT is using Ascential DataStage(TM), Ascential QualityStage(TM) and Ascential MetaStage(TM) to establish a quality management infrastructure using enterprise standards for integrating customer information into an enterprise data warehouse. ...

Korea Telecom (KT), the world's ninth largest telecommunications service provider, operates South Korea's most extensive and sophisticated network for phone and data services. The company is dedicated to providing the infrastructure to fully facilitate the explosive growth of Internet communications in Korea. Currently, Korea Telecom has over three million ultra high-speed Internet subscribers via ADSL, Satellite, Leased Lines and Wireless. The company offers a full line of wire/wireless solutions including LAN/WAN, portal, web hosting, B2B/B2C, wireless, ADSL, ISDN, satellite and many other services.

Ascential Software Corporation (Nasdaq: ASCL) is the leader in enterprise data integration. Customers and partners worldwide use the Ascential Enterprise Integration Suite(TM) to confidently transform data into accurate, reliable and complete business information to improve operational performance and decision-making across every critical business dimension. Our comprehensive end-to-end solutions provide on demand data integration complemented by our professional services, industry expertise, and methodologies. Ascential Software is headquartered in Westboro, Mass., and has more than 3,000 customers and partners globally across such industries as financial services and banking, insurance, healthcare, retail, manufacturing, consumer packaged goods, telecommunications and government.

Additional resources on Six Sigma customer information ...

Is CRM The Six Sigma of The New Economy?: Quality programs such as Baldridge, TQM and Six Sigma have always focused on improving ... Simply put, it is a database that stores all customer information. ...

Six Sigma Strategies Equate to New Roles: As successful manufacturers rally their business strategies around customer information on the ... The pursuit of Six Sigma is therefore an opportunity for quality ...

Kiran Consulting Group: SIX SIGMA KCG helps clients apply Six Sigma principles to improving customer ... Wait times, errors, unfriendly staff, and inaccurate customer information are some ...

Six Sigma IT Service Practices ...

Six Sigma IT Service Practices: Patni Computer Systems Announces Relocation of US Headquarters

From PR Newswire (press release) ... 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an ...

... Patni Computer Systems, India's 6th largest IT services company, today announced the relocation of its U.S. headquarters to a 30,000 square foot campus at One Broadway in Cambridge, Mass. The move is designed to accommodate Patni's rapid growth in providing U.S. customers with industry-specific expertise and services and consolidating operations in the Boston area. The new U.S. headquarters will now house Patni staff previously dispersed among three separate offices. ...

Patni Computer Systems Limited (BSE: PATNI COMPUT, NSE: PATNI) is a global IT Services provider servicing Global 2000 clients in the Manufacturing, Insurance, Banking & Financial Services, Retail, Hospitality, and Energy & Utilities industries. With a skilled employee strength of over 7,000; multiple offshore development facilities across six cities; and 22 international offices across the Americas, Europe and Asia-Pacific; Patni has registered revenues in excess of US $251 million for the year 2003. Patni's technology focus spans e-business solutions, enterprise applications, embedded technology solutions and enterprise systems management. Its service offerings include application development and reengineering, application management and business process outsourcing. Committed to quality, Patni adds value to its client's businesses through well-established and structured methodologies, tools and techniques. Patni is an ISO 9001:2000 certified and SEI-CMMi Level 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an integral part of its quality and process frameworks.

Additional six sigma IT services resources ...

IT Services Governance Guide: major types of IT services, as well as the impact of current trends in the changing landscape of IT services delivery such as ITIL/ITSM, Six Sigma, and Utility ...

Leveraging Six Sigma in IT: Before moving on to the application of Six Sigma to IT services, let us first understand the Six Sigma methodology. The evolution ...

IT Management: exist in an electronic universe, then the need to manage the IT services that enable ... how Proxima Centauri provides a solution for this and how Six Sigma can be ...

Six Sigma for Service Training ...

Six Sigma Service Training: Atlantic Aviation Flight Services Signs Training Agreement with ...

From Business Wire (press release), CA ... With more than 20 years of experience in business, technical training, service excellence, Six Sigma, ISO 9000, quality management processes, Customer ...

... ServiceElements, a customer service motivational and strategy firm, has signed a long-term agreement with Atlantic Aviation Flight Services Inc. (AAFS) to provide service strategy consulting and training for all employees and associates of the executive aircraft charter and management company. ...

ServiceElements provides stimulating, highly interactive workshops, seminars and keynote speeches to enhance, elevate and awaken the power of excellent service in various industries, including aviation/aerospace, banking, construction/home building, healthcare, resort & hotel, restaurant and technology. ServiceElements' goal is to create a cooperative drive toward customer success, equipping companies and individual departments with tools to re-focus service culture and sharpening service delivery skills. With more than 20 years of experience in business, technical training, service excellence, Six Sigma, ISO 9000, quality management processes, Customer Relationship Management programs and process re-engineering, ServiceElements can provide needed techniques to help serve customers the way they demand, deserve and desire.

Atlantic Aviation Flight Services Inc. provides executive aircraft charter, full management services, and acquisition services to more than 350 clients in the United States. Atlantic Aviation Flight Services Inc. has been managing aircraft for more than 75 years and offering FAR Part 135 air charter operations for more than 35 years. Atlantic currently has bases of operations at 10 bases in eight states including New Jersey, New York, Connecticut, Pennsylvania, Massachusetts, Delaware, Florida and California. Atlantic's fleet consists of a wide selection of aircraft and manufacturers, including Gulfstream, Falcon, Challenger, Hawker, Beechjet, Learjet, Citation, and King Air products.

Additional References for Six Sigma Service Training ...

British Quality Foundation: The BQF Six Sigma Service offers the philosophy, tools, methodology, in-house
training, and metrics to achieve Six Sigma process, product and service ...

Six Sigma Services Black Belt Training: Six Sigma for Services Companies Training is the first program designed ... Six Sigma for Service Companies Training from Six Sigma Qualtec leads ...

Lean Six Sigma for Service by the George Group: Company has created a Lean Six Sigma for Service curriculum especially focused
... ALL of the training is centered on example applications of Lean Six Sigma ...
6th Annual Six Sigma Summit - Featured Keynote Speaker Jack Welch: Lean Six Sigma, Lean Six Sigma for Service, What is Lean Six Sigma?, ... Six Sigma and Lean Six Sigma consulting, onsite and online training services. ...

Lean Manufacturing Career: TransAct Technologies Promotes Andrew Hoffman to Senior Vice ...

From PR Newswire (press release) ... material flow into manufacturing, managed operational transfer of production lines from Wallingford, CT to Ithaca, NY, implemented lean manufacturing in the ...

Experience in Lean Manufacturing can serve you well in your future career path ...

... TransAct Technologies Incorporated (Nasdaq: TACT), a leading producer of transaction-based printers for customers worldwide today announced the promotion of Andrew Hoffman to Senior Vice President of Operations. Mr. Hoffman will be responsible for all of TransAct's operations, including planning and production control, quality assurance, manufacturing, purchasing, manufacturing engineering, inventory control and logistics. ...

TransAct (Nasdaq: TACT) designs, develops, manufactures and markets transaction-based printers under the ITHACA(R) and MAGNETEC(R) names. In addition, the Company markets related consumables, spare parts and service. The Company's printers are used worldwide to provide receipts, tickets, coupons, register journals and other documents. TransAct focuses on two core markets: point-of-sale (POS) and banking, and gaming and lottery. TransAct sells its products to original equipment manufacturers, value-added resellers and selected distributors, as well as directly to end-users. The Company's product distribution spans across the Americas, Europe, the Middle East, Africa, the Caribbean Islands and the South Pacific.

SAS70 Certified: Mavent Inc. Adds More Than 50 Years of Banking Experience to its Board of Directors With the Addition of Jake Graves III

... "Mavent Inc. is a leading provider of automated compliance solutions for the financial services industry. Mavent, founded in 1999, is the developer of the Mavent Expert System. The initial product developed with the Mavent Expert System is a rules-based enterprise application that provides the residential mortgage industry with the industry's most comprehensive consumer credit knowledgebase, enabling leading lenders to more efficiently and effectively comply with federal, state and local consumer lending laws, rules and regulations. The Mavent Expert System has conducted more than 4 million compliance reviews to date. The company is headquartered in Irvine, Calif., with an office in New York. Mavent Inc. is SAS 70 certified by Ernst and Young LLP and is financially backed by Financial Technology Ventures (FTVentures). " ...

Six Sigma Capability Acquisition: Patni Enters Telecommunications Vertical

From Yahoo News (press release) ... 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an ...

... Patni Computer Systems Ltd., India 's 6th largest IT Services company*, today announced its successful entry into the US $60 billion Telecommunications vertical for IT services. In keeping with its inorganic growth strategy for market and domain expansion, Patni has successfully completed the acquisition of US based Cymbal Corporation, a Telecom Service Provider focused IT services company, for US $68 million. Cymbal provides Patni with a services capability that integrates deep domain expertise, consulting skills and global delivery that are in demand with telecom operators looking to establish strategic partnerships. ...

Cymbal is a global IT Services company providing consulting, systems integration, and outsourcing solutions to clients in the Telecommunications industry. The company registered revenues of $32 million in June 2004 and has an employee and consultant base of over 500 professionals in seven global offices, including established offshore delivery centers in Hyderabad and Pune. Cymbal 's customer list includes the world 's largest Telecommunications Service Providers (TSPs) with successful businesses across the wireline, wireless, cable, broadband, VoIP and MVNO markets. Cymbal integrates its industry expertise in OSS/BSS (Operations Support Systems/Business Support Systems) and corresponding process &technology frameworks to offer total domain solutions in several critical TSP business processes and a variety of next-generation telecom services like VOIP, 3G, MVNO and Complex Order Management.

Patni Computer Systems Limited (BSE: PATNI COMPUT,NSE: PATNI) is a global IT Services provider servicing Global 2000 clients in the Manufacturing, Insurance, Banking & Financial Services, Retail, and Energy &Utilities industries. With an employee strength of over 8,000; multiple offshore development facilities across seven cities; and 22 international offices across the Americas, Europe and Asia-Pacific; Patni has registered revenues in excess of US $250 million for the year 2003. Patni's technology focus spans e-business solutions, enterprise applications, embedded technology solutions and enterprise systems management. Its service offerings include application development and reengineering, application management and business process outsourcing. Committed to quality, Patni adds value to its client 's businesses through well-established and structured methodologies, tools and techniques. Patni is an ISO 9001:2000 certified and SEI-CMMi Level 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an integral part of its quality and process frameworks.

Six Sigma Service Strategy: ServiceElements Signs Training Agreement with Executive Jet ...

From Business Wire (press release), CA ... With more than 20 years of experience in business and technical training and service excellence, Six Sigma, ISO 9000, quality management processes and customer ...

... ServiceElements, a customer service motivational and strategy firm, announced today it has signed a long-term agreement with Executive Jet(R) Management (EJM) to consult on service strategy as well as compose and conduct workshops and other training for the employees and associates of the leading provider of aircraft management and charter services. ...

ServiceElements provides stimulating, highly interactive workshops, seminars and keynote speeches to enhance, elevate and awaken the power of excellent service in various industries, including aviation/aerospace, banking, construction/home building, healthcare, resort & hotel, restaurant and technology. ServiceElements' goal is to equip companies and individual departments with tools to re-focus service culture and sharpen service delivery skills. With more than 20 years of experience in business and technical training and service excellence, Six Sigma, ISO 9000, quality management processes and customer relationship management programs and process re-engineering, ServiceElements can provide needed techniques to help serve customers the way they demand and deserve to be served.

Executive Jet Management is a premier provider of private aviation services including on-demand charter and aircraft management as well as aviation support services that range from maintenance and flight operations to training. Drawing on 40 years of experience, Executive Jet Management is dedicated to the highest level of safety, security and service. As a NetJets company, Executive Jet Management is part of the world's largest private aviation system and has the financial backing of Berkshire Hathaway company. This means unrivaled resources to assemble the most talented professionals, sophisticated technologies, and best practices in the industry. For additional information about Executive Jet Management's Charter Services, call 877-356-5387.

Six Sigma Career: Mark Fairbank Joins The Performance Group as Consultant; Brings ...

From Business Wire (press release), CA ... Fairbank has contributed to the development of TPG Process Design Workshops, Six Sigma for mortgage operations and the TPG Navigator Balanced Scorecard services ...

Six Sigma performance and the mortgage banking industry unite to provide an exciting career opportunity ...

... The Performance Group (TPG), a consulting firm specifically for the mortgage banking industry, announced the addition of Mark Fairbank as a new consultant. TPG assists clients with performance management and improvement efforts. Fairbank has more than 15 years of customer and financial service operations management and business analysis experience that will enhance and strengthen TPG's solutions and services. ...

The Performance Group, based in Concord, N.H. and founded in 1990, is a leading consulting firm specializing in the mortgage banking industry. The Performance Group offers a variety of consulting services designed to increase productivity, improve customer service, reduce costs and encourage continuous innovation. A unique approach, The Performance Group offers a comprehensive program based on a pyramid model that incorporates all components of the work hierarchy including: vision, organization, systems, functions and tasks. The Performance Group is a member of the Association of Management Consulting Firms (AMCF) and is also the only consultant participating in the e-mortgage alliance. It is also a member of the Mortgage Bankers Association (MBA) and the Mortgage Industry Standard Maintenance Organization (MISMO).

Six Sigma Practices: Patni Selects Relativity Technologies to Drive Enterprise ...

From Yahoo News (press release) ... 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an ...

Six Sigma and CMM are complementary approaches to excellence in IT services...

... Relativity Technologies, Inc., the leading provider of Enterprise Application Modernization solutions, has announced an agreement to supply Patni Computer Systems Ltd., (BSE: PATNI COMPUT, NSE: PATNI) India's 6th largest IT services company*, with technology that will accelerate and reduce the cost of managing and modernizing outsourced enterprise applications. With this agreement, Patni will deploy the Modernization Workbench as the primary software solution for addressing Enterprise Application Modernization activities with its Global 2000 clients. ...

Patni Computer Systems Limited (BSE: PATNI COMPUT, NSE: PATNI) is a global IT Services provider servicing Global 2000 clients in the Manufacturing, Insurance, Banking & Financial Services, Retail, and Energy & Utilities industries. With a skilled employee strength of over 8,000; multiple offshore development facilities across seven cities; and 22 international offices across the Americas, Europe and Asia-Pacific; Patni has registered revenues in excess of US $250 million for the year 2003. Patni's technology focus spans e-business solutions, enterprise applications, embedded technology solutions and enterprise systems management. Its service offerings include application development and reengineering, application management and business process outsourcing. Committed to quality, Patni adds value to its client's businesses through well-established and structured methodologies, tools and techniques. Patni is an ISO 9001:2000 certified and SEI-CMMi Level 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an integral part of its quality and process frameworks.

Relativity's software solutions drive down the cost and accelerate the modernization, management, and maintenance of enterprise applications. With the Modernization Workbench(TM) organizations can address critical business challenges such as outsourcing management, risk reduction, and regulatory compliance, while embracing On Demand and SOA initiatives. Founded in 1997 and based in Raleigh, NC, Relativity Technologies provides its Enterprise Application Modernization solutions to over 170 Global 2000 companies, outsourcers, system integrators, and government organizations -- including JPMorgan Chase Bank and multiple BlueCross and BlueShield companies.

Six Sigma Career: Patni Computer Systems Names Bill Budde Head of Insurance Services ...

From PR Newswire (press release) ... 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an ...

... Patni Computer Systems, Ltd. announced the appointment today of Bill Budde as Vice President and General Manager for Insurance and Benefit Management Services. As the global leader for this practice, Budde will oversee the sales, marketing and delivery practices within the Insurance unit -- managing a team of over 2,000 people. ...

Patni Computer Systems Limited (BSE: PATNI COMPUT, NSE: PATNI) is a global IT Services provider servicing Global 2000 clients in the Manufacturing, Insurance, Banking & Financial Services, Retail, Hospitality, and Energy & Utilities industries. With a skilled employee strength of over 7,000; multiple offshore development facilities across six cities; and 22 international offices across the Americas, Europe and Asia-Pacific; Patni has registered revenues in excess of US $251 million for the year 2003. Patni's technology focus spans e-business solutions, enterprise
applications, embedded technology solutions and enterprise systems management. Its service offerings include application development and reengineering, application management and business process outsourcing. Committed to quality, Patni adds value to its client's businesses through
well-established and structured methodologies, tools and techniques. Patni is an ISO 9001:2000 certified and SEI-CMMi Level 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an integral part of its quality and process frameworks.

CMM Performance: CTG and Polaris Partner to Provide Outsourcing Solutions to ...

From Yahoo News (press release) ... of our clients' businesses with a full range of integrated services and proprietary ISO 9001:2000-certified service and SEI CMM based methodologies. ...

... CTG (NYSE: CTG - News), a US-based, international information technology (IT) services company, and Polaris Software Lab, Ltd. (MUMBAI: POLS.BO), a leading global provider of banking, insurance and financial technology solutions and strategic offshore IT services, today announced they have entered into a strategic alliance to support banking, financial services, and insurance (BFSI) clients in the United States and Europe. ...

Backed by 38 years' experience, CTG provides information technology outsourcing, consulting, software development and integration, and staffing solutions to help Global 2000 clients focus on their core businesses and use IT as a competitive advantage to excel in their markets. CTG combines in-depth understanding of our clients' businesses with a full range of integrated services and proprietary ISO 9001:2000-certified service and SEI CMM based methodologies. Our 2,500 IT professionals, based in an international network of offices in North America and Europe, have a proven track record of delivering solutions that work.

Polaris Software (MUMBAI: POLS.BO) is a leading global provider of IT services, solutions and products for BFSI industries. The company's unparalleled domain expertise, unique hybrid services/software solutions model and 18 years of managing offshore engagements for major regional and global multinational organizations enables Polaris to deliver complete, strategic outsourcing solutions including application development, management, testing and support; customizable, end-to-end financial service solutions; its award- winning Intellect modular banking software suite; and BPO. Polaris is the world's first CMMi Level 5 company, and its physical and information security practices meet the stringent security standards of the world's top financial firms. The company employs more than 5,200 associates in 22 offices across 13 countries, and operates six software engineering centers in India and a business continuity center in Singapore.

Six Sigma Quality: Quality Checks Translate Into Cost Savings For Satyam

From Financial Express, India ... “In addition to Six Sigma practices, Satyam has decided to equip top executives ... That is where QUALIFY and Six Sigma come in handy,” Mr Nagaraj said. ...

... With customers calling the shots and competition among the majors hotting up, Satyam Computer Services Limited (SCSL) is paying additional attention to quality and saving money in the process. The company, which saved Rs 12 crore through quality initiatives in the last few months, hopes to end the fiscal with Rs 50 crore in savings. While Satyam has all kinds of quality initiatives and certifications going, including information security-related certificates under its fold, it has now decided to integrate all the quality processes like ISO 9000, CMM, CMMI into one big platform ...

Satyam Computer Services Ltd. (NYSE: "SAY"), is a leading global consulting and IT services company that offers a wide array of solutions for a range of key verticals and horizontals. Starting from the strategy consulting right through to implementing IT solutions for clients, Satyam straddles this entire space. It has excellent domain competencies in verticals such as Automotive, Banking & Financial Service, Insurance & Healthcare, Manufacturing, Telecom-Infrastructure-Media-Entertainment-Semiconductors (TIMES). As a diverse end-to-end IT solutions provider, offers a range of expertise aimed at helping customers re-engineer and re-invent their businesses to compete successfully in an ever-changing marketplace, with the final objective of giving clients the competitive edge in the marketplace.

Six Sigma Testing: Thinksoft aims to become Six Sigma Co

From Sify, India ... Thinksoft today said it is targetting to grow at a CAGR of 60 to 70 per cent and targetting to become a Six Sigma testing company in next three years, while ...

... Thinksoft today said it is targetting to grow at a CAGR of 60 to 70 per cent and targetting to become a Six Sigma testing company in next three years, while outlining its future plans that include increasing its employee force to 1000. The Chennai-based independent software validation and verification service company currently serving Global 500 companies in banking, financial services and insurance sectors The client list include Citigroup, Deutsche Bank, Morgan Stanley, ABN Amro, Standard Chartered etc. ...

Six Sigma Practices: Survey Finds Outsourcing Budgets Continue to Rise

From PR Newswire (press release) ... 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an ...

" ... About Patni: Patni Computer Systems Limited (BSE: PATNI COMPUT, NSE: PATNI) is a global IT Services provider servicing Global 2000 clients in the Manufacturing, Insurance, Banking & Financial Services, Retail, Hospitality, and Energy & Utilities industries. With a skilled employee strength of over 7,000; multiple offshore development facilities across six cities; and 22 international offices across the Americas, Europe and Asia-Pacific; Patni has registered revenues in excess of US $251 million for the year 2003. Patni's technology focus spans e-business solutions, enterprise applications, embedded technology solutions and enterprise systems management. Its service offerings include application development and reengineering, application management and business process outsourcing. Committed to quality, Patni adds value to its client's businesses through well-established and structured methodologies, tools and techniques. Patni is an ISO 9001:2000 certified and SEI-CMMi Level 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an integral part of its quality and process frameworks ... "

Balanced Scorecard Success: BMW Financial Services Ranked Seventh Among 'Best Medium ...

From PR Newswire (press release) ... BMW Financial Services also recently received two top hon