Toyota North American Parts Organization recognizes YRC Worldwide with its Kaizen Challenge Award for continuous improvement. Toyota leverages kaizen practices among its suppliers as part of the company's production system, TPS.
... "The 2008 Kaizen Challenge award recognizes YRC Worldwide for developing a plan to improve delivery efficiency for oversized and heavy parts such as truck beds, truck frames, drive trains, transmissions and engines from parts distribution centers and vendors to Toyota dealers throughout the country. Plan elements included nationwide implementation of a standard process for equipment placement and material handling and a customer service process to coordinate delivery service with dealers. As a result of this process, damage claims and injuries were virtually eliminated. " ...
Via YRC Worldwide: Honor from Toyota NAPO
Labels: defect, delivery, efficiency, eliminate-defects, implementation, process-excellence, standards, toyota, toyota-kaizen, yrc-worldwide