Six Sigma Healthcare Excellence
Labels: excellence, healthcare, healthcare-six-sigma, six-sigma
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... "Working with the area health systems to institute Lean Six Sigma to improve efficiency and quality at the major hospitals. " ...
Labels: approach, delivery, healthcare-six-sigma, hospital, lean-six-sigma, medical-industry
... "In a retrospective study, Ms. Gamerdinger and colleagues from Mercy Medical Center evaluated the outcomes of a Six Sigma performance improvement project focused on compliance with JCAHO CAP Core Measures to ensure that each measure of care was met. Utilizing Six Sigma methodology, researchers identified critical processes and key stakeholders in patient care and utilized specific tools for process flow, cause/effect matrices, and outcomes analysis. The hospital also dedicated several full-time positions to the new methodology and trained more than 100 individuals in the Six Sigma program. When deviations from the Six Sigma protocol occurred, timely feedback was provided to care providers. After program implementation, researchers collected and analyzed data related to core measures, length of stay, and mortality in 1,550 patients with CAP admitted to the hospital during the study period. Results indicated that compliance scores for each JCAHO Core Measure improved from 70% to over 90%. CAP order usage improved from 40 %to 73%, yielding an 82.5% increase. Mean length of stay was reduced from 5.9 days to 5.1 days, a 13.56% reduction, which was associated with over $300,000 in cost savings. By the end of the study period, in-hospital mortality rates also decreased from 6.7% to 3.5%, a 47.8% reduction. " ...
Labels: benefits-realization, healthcare-six-sigma, methodology, patient-care-six-sigma, protocol, results, success-story
... "Lastly, management has made Six Sigma its top strategic initiative in order to maximize performance and patient satisfaction throughout the health system. Management credits the Six Sigma method with Valley Baptist Hospital-Harlingen's #1 national ranking in the treatment of heart failure by the Centers for Medicare & Medicaid Services (CMS) in the recent pay-for performance demonstration project. More than 340 Valley Baptist employees have been trained in Six Sigma methodologies including 27 physicians. " ...
Labels: baptist-health-system, healthcare-six-sigma, strategic-initiative, workforce

... "The American Society for Quality, Section 1109 will meet at 6 p.m. Tuesday at Comfort Suites, Airport, 7619 Thorndike Road, Greensboro. ER Ralston will discuss Six Sigma Master Black Belt for N.C. Baptist Hospital. " ...
Labels: asq, healthcare, healthcare-six-sigma, hospital, master-black-belt-in-six-sigma, six-sigma
... "Valley Baptist was able to improve patient care for heart failure and heat attack patients through a process improvement program called Six Sigma. The Six Sigma method was pioneered in high-tech companies such as General Electric, with Valley Baptist being one of the first organizations in the nation to apply the program to health care. Under the leadership of its President and CEO James Springfield, Valley Baptist has made Six Sigma quality one of its top corporate initiatives in order to maximize performance and patient satisfaction throughout the health system. A total of 115 top-performing hospitals in the country will receive reward bonuses for their performance. Valley Baptist in Harlingen will receive $140,951 because of its performance in treating heart failure management and heart attack patients. " ...
Labels: ceo, general-electric, healthcare-six-sigma, patient-care-six-sigma, six-sigma-process, six-sigma-recognition

... "Drawing on a methodology called Six Sigma, used by manufacturing and other industries for eliminating procedural deficiencies, BJC HealthCare and UnitedHealthcare established a project team to identify areas for billing and payment process enhancements. The team is using Barnes-Jewish Hospital as the pilot site, examining every step of the health care process - from physician services to claims processing - to remove inefficiencies and associated costs. Using Six Sigma practices as a model, the project team has developed a scorecard to monitor progress and ensure proper implementation of the team's recommended solutions. After nine months of work, the project team's first phase was completed in the fall of 2006. BJC plans to implement the team's recommendations at all 13 of its hospitals. " ...
Labels: balanced-scorecard, healthcare, healthcare-six-sigma, hospital, project, six-sigma, six-sigma-process

... "GE Medical Systems used Six Sigma customer-driven quality standards to study the clinical needs of customers and create a product to meet those needs. " ...
Labels: healthcare, healthcare-six-sigma, hospital

... "Business services and healthcare organizations are also encouraged to apply for funds to train employees in process improvement initiatives such as lean manufacturing, ISO and Six Sigma. Organizations in these industries can request up to $25,000 per application for training that can be completed in 12 months or less. " ...
Labels: business-process, healthcare, healthcare-six-sigma, initiative, training
... "Throughout 2005/06, the MMTC orchestrated a state-sponsored LEAN/Six Sigma Healthcare pilot program involving four Northern Michigan community hospitals. The pilot improvement program was led by MMTC over an 8-month period, engaging more than 200 hospital personnel throughout the training and implementation process. Collectively, the hospitals anticipate $2.8 to $4.1 million in positive impact to their operations. Noted process improvements include: increased surgical capacities, improved patient satisfaction along with faster emergency room care, quicker lab results and shorter patient wait times for specialty clinic appointments." ...
Labels: healthcare, healthcare-six-sigma, hospital, results, training
... "Aug. 17: ASSOCIATION FOR OPERATIONS MANAGEMENT PROFESSIONAL DEVELOPMENT DINNER MEETING -- 5:30 p.m., Embassy Suites North on Michigan Road at Interstate 465. Program: Introducing the Lean and Six Sigma Culture to Healthcare. Speaker: Christine Corum. " ...
Labels: apics, healthcare, healthcare-six-sigma, seminar

... "In a keynote address delivered last week at the Global Six Sigma Summit in Las Vegas, NV, Hanway said, it's not a stretch to suggest that what happens at the micro level in the health care industry has an impact -- for better or worse -- of macro proportions. Refocusing on quality: Hanway called on the health care industry to stop focusing exclusively on costs, asserting that improving quality will actually reduce costs. As proof, he pointed to CIGNA's experience with continuous quality improvement, as engendered by Six Sigma principles. Since implementing Six Sigma and other quality-centered methodologies corporate-wide in 2002, CIGNA has realized annualized savings of $100 million, by significantly improving operations against a variety of metrics. At the same time, the quality of care and services delivered to CIGNA's members has been ranked at the top of the industry by independent organizations " ...
Labels: ceo, healthcare, healthcare-six-sigma, improvement
... "Lufrano also is a proponent of Six Sigma, a business improvement process popularized by former General Electric Co. CEO Jack Welch, whose book Winning sits on a shelf in his office along with titles by other leaders, such as former Secretary of State Colin Powell. Lufrano cited Six Sigma in explaining his company's recent announcement to cut administrative costs by 5 percent to 8 percent in 2006. " ...
Labels: ceo, general-electric, healthcare, healthcare-six-sigma
... "In addition, MedAvant will be implementing a quality program based on Six Sigma led by the black belts currently on staff. We are very excited to put these pieces together to lower the costs of healthcare for everyone and extend real-time processing capabilities to all our clients. " ...
Labels: healthcare, healthcare-six-sigma, lower-cost
... "Pilot® Software, the original provider of operational performance management solutions, today announced that South Africa-based Sovereign Health Pty Ltd has selected Pilot Software’s operational performance management solution to further its corporate objectives and leadership within the market. " ...
Labels: alignment, execution, healthcare, healthcare-six-sigma, initiative, operational-efficiency, software-development, strategy
... "TAGSYS is involved in the development of RFID standards with various regulatory organizations such as the International Standards Organization (ISO) and EPCglobal, remarks Gouthaman. The company's product range conforms to the ISO 18000 standard specifications and it has also successfully achieved Six Sigma levels of performance on its read rates for various pharmaceutical and healthcare applications. " ...
Labels: healthcare, healthcare-six-sigma, innovation, pharmaceutical, product-development, rfid
... "Mr. Japp comes to Del Global from St. Jude Medical International, where he served as Vice President, Cardiac Surgery since 2003. During his tenure, he led efforts to increase international sales, broaden new business opportunities, and develop and implement sales incentive plans. From 1990 to 2003, he held positions of increasing responsibility at GE Healthcare, including management and sales positions in Canada, Tokyo, and Hong Kong. Mr. Japp was promoted to General Manager, CT (Computer Tomography) Advanced Applications Products in 2001. Mr. Japp is Six Sigma Certified and has a B.Sc. in Electrical Engineering from Queen's University, Kingston, Canada. " ...
Labels: healthcare, healthcare-six-sigma, initiative, sales
... "Ambion, Inc., an Austin-based life sciences company that develops technologies for RNA analysis, and GE Healthcare, a unit of General Electric Company (NYSE: GE), today announced that they had entered into a license and supply agreement under which GE Healthcare will manufacture for Ambion microRNA (miRNA) microarrays utilizing GE Healthcare’s CodeLink™ Bioarray technology. ... GE Healthcare manufactures CodeLink bioarrays with Six Sigma tools to ensure that every bioarray complies to design and quality specifications. All CodeLink bioarrays are arrayed on an exclusive 3-D aqueous gel matrix, which ensures enhanced interaction between probe and target simulating liquid phase hybridization kinetics. The result is accurate and reproducible biological assays. " ...
Labels: general-electric, healthcare, healthcare-six-sigma, results
... "The North Shore-LIJ Health System has demonstrated a strong commitment to educating its healthcare professionals as part of its ongoing mission of delivering superior quality healthcare to those it serves. In cooperation with GE Medical Systems and the Harvard School of Public Health, the health system has fostered a culture of lifelong learning among its employees through its Center for Learning and Innovation (CLI). The CLI is modeled after successful corporate universities in the business sector and is the largest of its kind in the healthcare industry. It includes a Six Sigma Institute to manage process improvement, change management, and a wide variety of clinical, management education and leadership development programs. " ...
Labels: college, company-culture, critical-to-quality, healthcare, healthcare-six-sigma, innovation, speed
... "As expected, the effect of some of these more significant initiatives will require time before the benefits will begin to be realized in the form of improved operating results. Gains are expected to accrue from its ongoing enhancement initiatives resulting from the application of Six Sigma, improved equipment utilization, and other cost savings measures. PCG continues to progress towards improved profitability; " ...
Labels: automation, automotive, electronics-manufacturing, healthcare, healthcare-six-sigma, results
... "As one of GE's Six Sigma and Design for Six Sigma (DFSS) pioneers, Mr. Tokman drove the quality culture change across GE Healthcare as a certified Black Belt and Master Black Belt in the late 90's. Six Sigma and DFSS are highly disciplined methodologies, processes and tools that focus on developing and delivering products and services that are characterized by high performance, quality, reliability and serviceability all of which result in higher customer acceptance and satisfaction. Mr. Tokman has a both a M.S. and B.S. degree in electrical engineering from the University of Massachusetts, Dartmouth. " ...
Labels: dfss, healthcare, healthcare-six-sigma, reliability, results, six-sigma-black-belt
... "Our field services require a flexible unit of measure pricing and settlement approach . Our suppliers may be paid by the number of miles they have trimmed or by a specific service they have provided, said Brian Duckett, manager of supply chain, process analysis, and six sigma for Entergy. IQNavigator6 supports these unique requirements while enforcing internal policies and procedures to provide consistency across our organization. " ...
Labels: approach, electronics-manufacturing, healthcare, healthcare-six-sigma, lean-enterprise, supply-chain
... "The SAS Performance Management for Healthcare solution enables organizational leaders to focus, communicate and collaborate on strategy and then to turn those strategies into action. Executives can implement balanced scorecards, Six Sigma or other quality frameworks to integrate traditional business data, like revenues and profits, with intangible measures such as the satisfaction of their patients, employees and physicians. SAS allows decision makers to communicate and measure, at an enterprise level, the degree of strategic alignment and the progress toward desired outcomes. Teams at several leading healthcare provider organizations employ SAS Performance Management for Healthcare to achieve quantifiable improvements in patient safety, clinical quality, physician engagement and employee satisfaction and retention. These providers include Brigham and Women's Hospital in Boston, Virginia's Centra Health, Duke University Hospital, Maine Medical Center and Yale New Haven Health System. " ...
Labels: alignment, balanced-scorecard, employee-involvement-teams, healthcare, healthcare-six-sigma, hospital, lean-enterprise, strategy
... "His presentation also included remarks concerning the continuing tendency of healthcare providers to focus on single concepts such as Six Sigma-type programs or value analysis initiatives as if they were solutions to the cost and quality problems they face. McFaul stated, Many of the initiatives adopted by providers are merely tools which can contribute to the long term needs of the organization. Unfortunately, most of these tools are quantitative concepts which fall far short of meeting the needs of addressing the subjective issues which are so prevalent in healthcare. As a result, providers are grossly deficient when it comes to organization-wide collaboration and cohesion. " ...
Labels: healthcare, healthcare-six-sigma, hospital, results
... "So how can Six Sigma be applied to service-oriented facilities management processes? Some who have already considered this issue believe that the usefulness of the Six Sigma orientation, principles, methodologies and measurement practices will overcome the lack of huge amounts of repetitions in this area. " ...
Labels: healthcare, healthcare-six-sigma
... "Meanwhile, best practices in manufacturing technologies and methods have undergone significant progress over that time, particularly in other high-tech industries. For example, the semiconductor industry also has a very low tolerance for impurities and inaccuracies in production. When its production processes were lagging because of high costs and too many errors that industry helped invent the 'six sigma' production methods. Through continuous quality improvement, those methods achieved enormous improvements in production cost and quality, and they have since been widely adopted in manufacturing industries. But continuous quality improvement in manufacturing hasn't been the subject of as much attention in the pharmaceutical industry, even though many experts on manufacturing processes believe that large savings in production costs could be realized while maintaining very high standards for purity and accuracy. " ...
Labels: healthcare, healthcare-six-sigma, innovation, pharmaceutical
... "PCG continues to aggressively pursue an earnings recovery and as noted, is streamlining its operations to create a stronger, more focused platform for the future. More gains are expected to accrue from its ongoing enhancement initiatives resulting from the application of Six Sigma, improved equipment utilization, and other cost savings measures. " ...
Labels: automation, automotive, electronics-manufacturing, healthcare, healthcare-six-sigma, operational-efficiency
... "Leslie Behnke, vice president of Six Sigma Business Excellence for CIGNA, was chosen to present at the American Society for Quality's annual conference taking place May 16-18 in Seattle. The World Conference on Quality and Improvement is the foremost conference on quality and quality improvement and highlights companies and organizations with innovative and strong quality programs. " ...
Labels: asq, conference, healthcare, healthcare-six-sigma
... "Although Six Sigma programs totalled only 5% of all performance improvement initiatives undertaken in the past three years by companies surveyed in a major study, the statistically rigorous approach to operations excellence may be in for major growth this year. These trends emerged in a study conducted by the Economist Intelligence Unit (EIU) in collaboration with Celerant Consulting, the global firm renowned for implementing major operational performance improvements. Entitled Achieving Operational Efficiency: The CEO Agenda Implemented, the study queried executives from companies in the oil and gas, retail, manufacturing, life sciences, healthcare, chemicals, telecom, and consumer packaged goods (CPG) industries. " ...
Labels: approach, ceo, healthcare, healthcare-six-sigma, manufacturing-excellence, results
... "Beth Lanham, BSN RN, is a Six Sigma Coordinator in the department of quality management, staff development and safety, at Froedtert Hospital in Milwaukee, WI. Ms. Lanham received her bachelor's degree from Otterbein College in Westerville, OH and has an extensive clinical and management background in critical care nursing. In April 2000, Ms. Lanham completed the Six Sigma Black Belt training program through the American Society for Quality. She is currently working as a Six Sigma Black Belt and is actively involved with numerous committees and projects aimed at reducing medical errors and enhancing patient safety. Ms. Lanham has presented Six Sigma initiatives at the International Quality Congress sponsored by the American Society for Quality, the University Healthcare Consortium National Conference, the International Quality and Productivity Center National Conference on Six Sigma for Healthcare Providers, and the American Hospital Association Patient Safety Leadership Fellowship Retreat. " ...
Labels: college, conference, critical-to-quality, defect, healthcare, healthcare-six-sigma, hospital
... "Meanwhile, best practices in manufacturing technologies and methods have undergone significant progress over that time, particularly in other high-tech industries. For example, the semiconductor industry also has a very low tolerance for impurities and inaccuracies in production. When its production processes were lagging because of high costs and too many errors that industry helped invent the six sigma production methods. Through continuous quality improvement, those methods achieved enormous improvements in production cost and quality, and they have since been widely adopted in manufacturing industries. "
Labels: healthcare, healthcare-six-sigma, innovation
... Select Comfort Corporation (NASDAQ:SCSS), the nation's leading bed retailer and creator of the Sleep Number(R) bed, today announced the appointment of Kathryn Roedel to the position of senior vice president, global supply chain, effective April 4. Roedel will replace Greg Kliner, senior vice president of operations, who will retire from Select Comfort after an orderly transition. Roedel joins Select Comfort after a 22-year career with General Electric, where she most recently served as general manager, global supply chain strategy for GE Healthcare Technologies. In this capacity, she led the development of a three-year supply chain strategy for all operations across Asia, Europe and the Americas. Prior to that, Roedel was general manager for global quality and Six Sigma for GE Healthcare Technologies. She has worked in two of GE's businesses including GE Healthcare and GE Information Services and has a broad background in manufacturing and service operations, sourcing and process reengineering. ...
Labels: career, career-path, general-electric, healthcare, healthcare-six-sigma, six-sigma-career, strategy, supply-chain