Human Approach to Six Sigma

Gallup has an interesting take on applying Six Sigma to people-centric processes. ...

... "Gallup has developed a powerful new approach to measuring and managing human performance -- HumanSigma. When The Gallup Organization applied Six Sigma principles to sales and service groups at several companies, it learned how much performance variation exists between seemingly similar work groups. " ...

Link: Gallup's Human Sigma

Lean Six Sigma Creates Value at Local Firms

Lean and Six Sigma techniques translate well across companies and are equally at home in the front and back office. ...

... "Paychex Inc. hired former Kodak black belt Leslie Henckler as manager of operational process flow improvement in August to spearhead Lean Six Sigma efforts in Paychex's human resource business, dealing with customer 401(k) plans, insurance plans and other needs. " ...

Via Rochester Democrat & Chronicle: Six Sigma Used Successfully in Local Firms