Six Sigma Performance Program Provides Quality of Service Guarantee

TagSYS and IBM collaborate to support pharmaceutical e-pedigree. TagSys brings Six Sigma quality to the table with guaranteed quality of service. ...

... "TAGSYS will provide customers with the same expertise and architecture used in its Six Sigma Performance Program, a quality-of-service program that guarantees fewer than four failures in one million read opportunities. " ...

Via IBM: IBM and TAGSYS Team on Serialization Pilot Kit for Pharmaceutical Manufacturers

IBM Lean Organization Changes

IBM deploys lean into its enterprise, which results in some pruning of the organization. ...

... "IBM, however, confirms that Lean is simply a Six Sigma business practices effort that has nothing to do with layoffs. Lean is a collection of Six Sigma business processes used by a number of leading companies to improve speed, quality and responsiveness to customers ... " ...

Via The Register: IBM Redefines With Lean