Six Sigma Measurement Systems

Understand how your customers measure success and position your product or service to exceed their expectation in a differentiated way. Be prepared to offer the associated metrics. ...

... "If their company is involved in Six Sigma or other quality-type initiatives, measurement is an integral part of their operations. Your job is to uncover the existing metrics. That means you need to ask about what they track and how they measure results. " ...

Via 4Hoteliers: Value Proposition

Five-9s Availability Achieved Through Six Sigma Discipline

EMC uses Six Sigma methodology to drive availability improvements in its products to five-9s performance levels. ...

... "Traditionally, only high-end storage systems designed for the most mission-critical applications have delivered Five 9s availability. EMC designed an entirely new midrange architecture - UltraScale - to deliver the highest levels of availability in affordable, scalable and easy-to-use systems that meet a wide range of storage needs. Over the past year, EMC utilized a comprehensive Six Sigma-based approach to track and calculate availability metrics of both the Fibre Channel and Fibre Channel/iSCSI versions of the EMC CLARiiON CX3 UltraScale systems, including a thorough analysis of the root cause of unplanned customer system downtime whether hardware, software or process-related. " ...

Via EMC: EMC Clariion CX3 Ultrascale Systems Achieve Highest Midrange Storage Availability and Quality Benchmark