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The Sixth Sigma: Achieve Breakthrough Performance Using Six Sigma

Wednesday, May 14, 2008

Kaizen Brand Philosophy

Business owners of all sizes can leverage kaizen for success. ...

... "But I work with very demanding brands that apply the Japanese Kaizen philosophy to business, which constantly seeks better ways of doing things. " ...


Via Journal Evening Gazette: Driver's seat

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Wednesday, March 12, 2008

Toyota Kaizen Way Improves Customer Service

Toyota exec shares insights on Toyota and its kaizen principles. ...

... "Our customer service philosophy is fix it right the first time and to have lifelong customers. The term kaizen is one of the pillars of the Toyota way. " ...


Via The Augusta Chronicle: Toyota exec

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