Six Sigma Data Mining

HP and PolyVista implement warranty chain management solution for Trane in eight weeks to enable the identification of product quality and warranty-related issues. The solution automates early detection and supports root cause analysis. ...

... "HP and PolyVista's warranty and quality analytics solution worked immediately, allowing us to effectively mine our warranty and production data, said Jerry Brinks, senior quality engineer and Six Sigma Black Belt, Trane. This helps us to identify potential product defects and warranty management challenges, trends and anomalies for faster identification and resolution of product quality and warranty-related problems before we start hearing about it from anywhere else. " ...

Via HP: Trane Warranty Chain Management Early Warning Solution

Warranty Chain Management Enables SixSigma Defect Reduction

Trane uses HP and PolyVista warranty chain management solution to rapidly identify product quality and warranty-related issues through automated early detection and root cause analysis. ...

... "The solution, which was up and running in eight weeks, helps Trane quickly identify product quality and warranty-related issues through automated early detection and root cause analysis. After correcting any current issue detected by the solution, manufacturing teams at Trane can pass the information on to the design or engineering teams to help avoid problems in future products, as well as to vendors and suppliers to help improve long-term product reliability. Through this process, the solution offers reduced warranty costs, improved product development, sourcing and manufacturing processes, and better customer satisfaction. " ...

Via HP: Warranty Chain Management Early Warning System For Defects