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The Sixth Sigma: Achieve Breakthrough Performance Using Six Sigma

Thursday, September 27, 2007

Raytheon Six Sigma Enables Talent Change

Raytheon Company facilitates change using Six Sigma techniques. ...

... "It is amazing to see how the powerful combination of committed stakeholders and the Raytheon Six Sigma process produces tangible results in documenting system changes and actions required to truly remove long and short-term barriers for people with disabilities to be competitively employed, said Larry Harrington, Raytheon's vice president of Internal Audit, who participated in the event. "We now have the ability to absolutely change the lives of people with disabilities nationwide by creating a model for employers large and small to tap into this unique pool of talented workers. A team of Raytheon Six Sigma(TM) experts used the Raytheon Six Sigma process to validate and prioritize issues, determine root causes of barriers and identify and document optimal system changes and implementation actions required to truly remove barriers for people with disabilities to be competitively employed. " ...


Via Raytheon: Employment Paths for People with Disabilities

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Sunday, August 20, 2006

Louisville: Lean Skilled Workforce ...

... "Louisville was selected for its lean manufacturing expertise, skilled work force and facilities necessary to meet the performance parameters for the Precision Attack Missile production, said Scott Speet, Raytheon's director for the missile project in Tucson, Ariz ... " ...

Via Louisville Courier-Journal: Raytheon to build missile electronics ...

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Sunday, May 14, 2006

Lean Manufacturing Shingo Prize: Raytheon ...

Raytheon receives the Shingo prize again this year ...
Raytheon units continue their tradition of lean manufacturing excellence through achievement of the Shingo Prize. ...

... "Raytheon Company's Integrated Defense Systems (IDS) has demonstrated continued success in manufacturing excellence as two business centers were announced as recipients of the prestigious regional Shingo Prize for excellence in lean manufacturing. Dubbed the Nobel prize of Manufacturing by Business Week, the Shingo Prize is recognized as the premier manufacturing award and recognition program in North America and honors companies that demonstrate a commitment to lean through the implementation and execution of lean manufacturing strategies to drive superior quality, value and enterprise-wide results. " ...

Lean Manufacturing Shingo Prize: Raytheon: Via Raytheon: Two Raytheon Integrated Defense Systems Centers Receive Shingo Prize for Manufacturing Excellence ...

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Wednesday, March 15, 2006

Growth Driven Through Six Sigma Approach ...

Softech PLM supports ELCAN's Six Sigma approach to growth. ...

... "During an Executive Leadership Workshop, ELCAN's rapid growth was identified as a burning platform; one that could burn out of control if not managed properly. Growth was obviously a good problem to have but ELCAN had the forethought to know it needed to manage it correctly without adding staff. Dedicated to continuous improvement and using techniques from the Raytheon Six Sigma approach, ELCAN followed a six step process to guide it through an assessment of its current business processes and to put into operation improvements that would support its growth. One of the first areas targeted was the Configuration Management Office (CMO). Resources were assembled to document existing CM processes in detail. " ...

Growth Driven Through Six Sigma Approach: Via SofTech: ELCAN Optical Has Clear Vision for PLM with SofTech ProductCenter ...

ELCAN Optical Technologies is a fully integrated provider of precision optical and electronic solutions for industrial, medical, defense and commercial customers. With a legacy spanning 150 years in the design and fabrication of fine optics ELCAN's founding companies include Ernst Leitz (Germany) and Texas Instruments (U.S.A). ELCAN today is part of The Raytheon company with 1100 employees and 450, 000 square feet of manufacturing operations in Midland, Ontario, Richardson, Texas and Malaga, Spain. In addition to its role as a manufacturer and supplier of quality opto-electronic products, ELCAN provides design and engineering services to assist customers in co-engineering performance solutions, manufacturing efficiencies and superior design approaches to applied optics.

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Tuesday, January 24, 2006

Lean Transformation Keynote: Raytheon Leader ...

... "Richard Schuler, the director of Lean implementation at Raytheon's Integrated Air Defense Center (IADC) in Andover, MA, will give the keynote address for the Nepcon East/Electro and Assembly East event in Boston this May. " ...

Lean Transformation Keynote: Raytheon Leader: Raytheon's Lean Director to Keynote Nepcon East - Circuits Assembly ...

Via Raytheon Company: Special Interest Stories: Raytheon's Integrated Air Defense Center Claims Shingo Prize for Excellence in Lean Manufacturing: "Dan Ryan, vice president of Operations for Raytheon's Integrated Defense Systems (IDS) business, recently accepted the Northeast Shingo Prize for Excellence in Manufacturing at a dinner reception held on the campus of the University of Massachusetts, Boston, on Wednesday, Sept. 14, 2005. "

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Wednesday, January 04, 2006

Lean Manufacturing Experience: Executive Career Path ...

Chatsworth Products, Inc. (CPI) names Kenneth H. Guss as the company's President, who has experience in lean manufacturing and growth strategies. ...

... "Prior to his recently appointed responsibilities with CPI, Mr. Guss served as Chief Executive Officer (CEO) for AeroMark Group. At AeroMark Group, consisting of three privately held aerospace companies, Mr. Guss led a turnaround that restored financial and customer credibility as well as 300% revenue growth. Before AeroMark Group, Mr. Guss was the CEO for London-based Senior plc, a $350 million Aerospace Group consisting of ten companies in Europe and the US. While at Senior plc he implemented growth strategies, lead the implementation of lean manufacturing processes and worldwide aftermarket strategies that achieved 10% sales growth and a 31% increase in operating income. Mr. Guss formerly functioned as the President for Raytheon Aircraft Parts and Inventory Distribution Company (RAPID), a $300 million aftermarket subsidiary of Raytheon Aircraft where he established new warehouse logistics capabilities for worldwide distribution as well as implemented an E-commerce service expertise and aggressive growth strategy. " ...

Lean Manufacturing Experience: Executive Career Path: Via Chatsworth Products, Inc.: CPI Names Kenneth H. Guss as President ...

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Sunday, September 25, 2005

Lean Manufacturing Shingo Award

Lean Manufacturing Shingo Award: Via Raytheon: Raytheon's Integrated Air Defense Center Receives SHINGO Award

... "Raytheon's Integrated Air Defense Center (IADC), Andover, Mass., received the Northeast Regional SHINGO award for excellence in lean manufacturing during an awards dinner held at the University of Massachusetts' Boston Campus last week. The award recognizes organizations that use world-class manufacturing strategies and practices to achieve world-class results. The award was established in 1988 to promote awareness of lean manufacturing concepts and recognizes companies in North America that achieve world-class manufacturing status. " ...


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Wednesday, June 22, 2005

Six Sigma Engineering Best Practices ...

Six Sigma Engineering Best Practices: CADTRAIN's COACH/LMS Helps Raytheon with Knowledge Management ...

... "Raytheon has been using CADTRAIN's COACH/LMS product since 2001 and has seen a very high adoption rate for users completing the Pro/E training and developing their Pro/E skills. However, becoming an effective engineer at Raytheon requires more than just Pro/E training. It is also critical to know engineering best practices, corporate best practices, six sigma and other skills related to Raytheon's product development processes. " ...


CADTRAIN was founded in 1989 and focuses on the development, marketing and support of e-Learning and Knowledge Management solutions for CAD and PLM users. CADTRAIN's learning solutions include COACH – a complete curriculum of e-Learning courses for Pro/ENGINEER; COACH/LMS – a complete Learning System for Pro/ENGINEER; and the CADTRAIN Online Learning Center – a hosted learning site for Pro/E professionals. More than 1000 companies worldwide use COACH as a key part of their training and support strategy.

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Monday, April 04, 2005

Raytheon SixSigma Culture Pervasive ...

RME is a modern high capacity factory which offers high quality and cost effective contract electronic manufacturing services, supported by ISO9001:2000 and ISO/TS16949 certifications ...

... "Supported by Raytheon Corporation, RME works under the Raytheon Six Sigma culture, which provides powerful tools to maximize customer value. Continuous training of the staff and the certification of new experts drive different improvement projects which are achieving excellent results." ...

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Thursday, March 17, 2005

DFSS Conference Coming This June ...

DFSS Conference This June: WCBF Announces Speakers for June Design for Six Sigma Conference

DFSS Design for Six Sigma Conference is coming up in June ...

From PR Newswire (press release) ... Today WCBF announced the speakers for the ninth event in their Six Sigma series, which have seen unrivalled success ...

... Today WCBF announced the speakers for the ninth event in their Six Sigma series, which have seen unrivalled success to date. Based on the unique cross-industry agenda, WCBF's Design for Six Sigma Conference is expected to be the largest DFSS event to-date, addressing the real needs of DFSS practitioners struggling with the challenges of deploying and advancing DFSS. WCBF's DFSS conference gathers together the DFSS deployment leaders and expert practitioners in both product AND process development including BANK OF AMERICA, DUPONT, RAYTHEON, GENERAL ELECTRIC, SEAGATE, QUEST DIAGNOSTICS, CIGNA CORPORATION and many more! The conference will be held on Thursday 9th and Friday 10th June 2005 at The Venetian Resort Hotel Casino in Las Vegas with six separately bookable pre-conference workshops on Wednesday June 8th. ...


WCBF's Design for Six Sigma conference is sponsored by: BMG, i-solutions, Moresteam, Oriel, PowerSteering Software, Instantis, Statistical Design Institute, Stat-A-Matrix, Cognition Corporation, Lean Innovation Institute.

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Monday, February 28, 2005

Partnership for Merger Acquisition Acceleration ...

Partnership for Merger Acquisition Acceleration: IntraLinks and PowerSteering Software Form Strategic Partnership ...

Mergers and acquisitions can be accelerated through the use of tools integrated through this strategic partnership ...

From Business Wire (press release), CA ... responsible for delivering results from corporate initiatives such as mergers and acquisitions, strategic sourcing, Sarbanes-Oxley and Six Sigma are able to ...

... PowerSteering, the only provider of solutions for measuring and managing strategic enterprise programs, and IntraLinks, the leading provider of virtual data rooms to the global merger and acquisition industry, today announced that they have formed a strategic partnership. Under the terms of the agreement, PowerSteering and IntraLinks will cross-sell each other's services, providing a seamless M&A process from due diligence to post-merger integration. IntraLinks Virtual Data Rooms enable dealmakers to take the M&A process online, cutting an average of 30 days off dealtime. ...


PowerSteering Software, Inc. has dramatically improved the way businesses drive, manage, and track critical corporate innovation and growth initiatives. Using PowerSteering, corporate executives responsible for delivering results from corporate initiatives such as mergers and acquisitions, strategic sourcing, Sarbanes-Oxley and Six Sigma are able to easily review all projects in real-time and act on project status to ensure timely completion. PowerSteering is the only software that enables executives to tie financial savings directly to project outcomes and drive improvement in key performance metrics quickly, effectively and in real-time. The company leverages its deep experience in enterprise class quality and process improvement software to bring the speed, focus, and discipline of Six Sigma to enterprise program management. The PowerSteering suite is currently being used to manage more than $15 billion in target savings, supporting over 35,000 active users and nearly 100,000 projects. Global clients include Alpharma, Diageo, EMC, General Electric, Pitney Bowes, Raytheon, Textron and Tyco.

IntraLinks (www.intralinks.com), the leading provider of digital workspaces, connects business communities and accelerates the intelligent flow of information and documents among participants. Through IntraLinks' secure, neutral, online environments, companies are better able to compete globally by accelerating essential business processes, simplifying communication and fostering rapid workflow. IntraLinks is easily accessible anywhere, anytime using a web browser. Since April 1997, more than 200,000 participants representing over 13,000 companies worldwide have used IntraLinks digital workspaces to communicate and collaborate on more than 20,000 projects and transactions. IntraLinks has been rapidly adopted by the financial services and pharmaceutical markets. Over 250 global companies are IntraLinks clients, including AstraZeneca Pharmaceuticals LP, Bank of America, Bear Stearns, Deutsche Bank, Dresdner Kleinwort Wasserstein, Ernst & Young, FDIC, JPMorgan Chase, TD Securities, Thomas Weisel Partners and WestLB. Founded in June 1996, IntraLinks is headquartered in New York with offices in Boston and London.

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Monday, February 21, 2005

Baldrige Award TQM at TI

Baldrige Award Recipients--Texas Instruments Inc., Defense Systems & Electronics Group ...

... "The Texas Instruments Defense Systems & Electronics Group (TI-DSEG) (now Raytheon TI Systems) has made total quality basic to its business. The Dallas-based maker of precision-guided weapons and other advanced defense technology believes that its full-scale conversion to total quality management (TQM) is making it a stronger competitor, one up to building market share in a contracting defense industry. Aiming to achieve six sigma* quality by 1995 and to reduce product development time by 25 percent each year, TI-DSEG is reaping the benefits of accelerating quality-improvement efforts that began in the early 1980s. The reliability of TI-DSEG systems exceeds the specifications of its Defense Department customers, in several instances by four or five times. Effective strategic planning, wide use of concurrent engineering methods, and strong relationships with key suppliers have helped TI-DSEG penetrate new defense markets, while increasing its share in five of the company's six existing markets." ...

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Sunday, February 20, 2005

Six Sigma Energy Management Success Story ...

2003 ENERGY STAR Award Recipients : ENERGY STAR

... "Raytheon has successfully applied the Six Sigma approach to its management of energy. Under its comprehensive energy program, Raytheon Energy Action Program (REAP), the company has saved over $6.8 million and 26 million kWh in the past year alone. These savings are equivalent to powering a community of 2,600 U.S. homes or removing 3,300 cars from the road each year." ...

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Tuesday, December 21, 2004

Six Sigma Best Practices: Raytheon Awarded US Navy Engineering Services Contract Option ...

Six Sigma Best Practices: Raytheon Awarded US Navy Engineering Services Contract Option ...

From PR Newswire (press release) ... Integrated Product Development System, an integrated set of best practices tailored for the entire product life-cycle; Raytheon Six Sigma(TM), tools that ...

... Raytheon Company (NYSE: RTN) has been awarded a one-year option with a ceiling of $98.8 million on an existing indefinite delivery, indefinite quantity (IDIQ) contract with the Naval Air Systems Command (NAVAIR). The contract option allows Raytheon Technical Services Company (RTSC) to continue providing supplies and services required to plan, manage and execute engineering, industrial, logistics and operational support services for the NAVAIR customer base, including navigation systems, aircraft support and mission planning. ...


Raytheon worked with the U.S. Navy and the city of Indianapolis to accomplish the largest and most successful full-facility military privatization in U.S. history in January 1997. After the Naval Air Warfare Center Aircraft Division, Indianapolis (NAWC ADI) facility was slated for closure in the 1995 round of base realignment and closure actions, the city of Indianapolis conducted a competition to select a private contractor to privatize the facility in-place. Raytheon was selected to work with the Navy and the city to ensure that the facility's capabilities would remain intact and that customers would experience a seamless transition. Raytheon has a three-pronged approach to achieving process excellence: Integrated Product Development System, an integrated set of best practices tailored for the entire product life-cycle; Raytheon Six Sigma(TM), tools that deliver value and integrate best practices for continuous process improvement; and CMMI, process requirements and appraisal methods for creating, measuring, managing and improving specific processes to assess process maturity. CMMI(R) is registered in the U.S. Patent & Trademark Office by Carnegie Mellon University.

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Saturday, December 18, 2004

Supply Chain Management Application: WRQ And Raytheon Win Industry Awards for Verastream-Powered Supply ...

Supply Chain Management Application: WRQ And Raytheon Win Industry Awards for Verastream-Powered Supply ...

From Business Wire (press release), CA ... its 8th annual Innovation Solutions Awards and the overall VISION Award to WRQ and Raytheon for creating a superior supply chain management application, MTrak ...

... WRQ, Inc. today announced that Kinetic Information LLC, an analyst organization, has presented one of its 8th annual Innovation Solutions Awards and the overall VISION Award to WRQ and Raytheon for creating a superior supply chain management application, MTrak, that lowered logistics costs by 8.6 million and supports over 20,000 users across 13 sites. With MTrak, Raytheon has improved productivity and customer satisfaction by enabling employees to track material from external carriers, as well as create and track internal transfers of material. Raytheon leveraged the power of the WRQ(R) legacy integration software, Verastream(R) host integration server, to retrieve mission critical data from its mainframe systems and integrate it into MTrak web screen presentations, supplementing the user's view of material. ...


WRQ(R) builds software for accessing and integrating legacy applications. WRQ Reflection(R) software provides a broad range of terminal-emulation and PC X server solutions. WRQ Verastream(R) integration server provides a single platform for reusing legacy logic and data in web applications, CRM applications, or portals. Our products help companies get the most from their hosts today as they advance their long-term IT strategy. Established in 1981, WRQ is one of the largest privately held software companies in the U.S. It has over six million users worldwide and the highest customer-support rating in the industry. Three out of four Global 500 companies rely on WRQ daily.

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Friday, December 17, 2004

Six Sigma CMMI: Raytheon Achieves CMMI Level 3 Rating at its Pasadena Operation

Six Sigma CMMI: Raytheon Achieves CMMI Level 3 Rating at its Pasadena Operation

From PR Newswire (press release) ... Integrated Product Development System, an integrated set of best practices tailored for the entire product life-cycle; Raytheon Six Sigma(TM), tools that ...

... Raytheon Company has attained a Maturity Level 3 rating for technical and scientific services as defined by the Software Engineering Institute (SEISM) Capability Maturity Model Integration (CMMI(R) -- SE/SW, V1.1) at its operation in Pasadena, Calif. The results of the successful appraisal positions the Pasadena, Calif., operation of Raytheon Technical Services Company LLC (RTSC) as one of the leading organizations in the services sector to achieve CMMI Maturity Level 3. ...


Raytheon Company (NYSE: RTN), with 2003 sales of $18.1 billion, is an industry leader in defense and government electronics, space, information technology, technical services, and business and special mission aircraft. With headquarters in Waltham, Mass., Raytheon employs 78,000 people worldwide. Raytheon has a three-pronged approach to achieving process excellence: Integrated Product Development System, an integrated set of best practices tailored for the entire product life-cycle; Raytheon Six Sigma(TM), tools that deliver value and integrate best practices for continuous process improvement; and CMMI, process requirements and appraisal methods for creating, measuring, managing and improving specific processes to assess process maturity.

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Tuesday, November 30, 2004

Six Sigma Career: PowerSteering Software Appoints New Senior Vice President of ...

From Business Wire (press release), CA -1 hour ago
... responsible for delivering results from corporate initiatives such as mergers and acquisitions, strategic sourcing, Sarbanes-Oxley and SixSigma are able to ...

... PowerSteering, the only provider of solutions for measuring and managing strategic enterprise programs, announced today that Tibor Vais has joined the company as Senior Vice President of Products. At PowerSteering, Mr. Vais will play a key role in developing the company's strategic product roadmap and bringing new solutions to market. Mr. Vais will report to David Boghossian, CEO of PowerSteering. ...


PowerSteering Software, Inc. has dramatically improved the way businesses drive, manage, and track critical corporate innovation and growth initiatives. Using PowerSteering, corporate executives responsible for delivering results from corporate initiatives such as mergers and acquisitions, strategic sourcing, Sarbanes-Oxley and Six Sigma are able to easily review all projects in real-time and act on project status to ensure timely completion. PowerSteering is the only software that enables executives to tie financial savings directly to project outcomes and drive improvement in key performance metrics quickly, effectively and in real-time. The company leverages its deep experience in enterprise class quality and process improvement software to bring the speed, focus, and discipline of Six Sigma to enterprise program management.
The PowerSteering suite is currently being used to manage more than $15 billion in target savings, supporting over 35,000 active users and nearly 100,000 projects. Global clients include Alpharma, Diageo, EMC, Pitney Bowes, Raytheon, Textron, Tyco and General Electric.

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Monday, November 15, 2004

Six Sigma Webinar: The Six Sigma Academy and PowerSteering Present Webinar on Best ...

From Business Wire (press release), CA ... "In his role at The Six Sigma Academy, Mr. Silvers has demonstrated his ability to engage and inspire senior leaders to improve their organizations using fact ...

... PowerSteering, the only provider of solutions for measuring and managing strategic enterprise programs, today announced the latest installment in the company's PowerPractices Webinar series. The Webinar will take place on November 17 at 10:00 am ET, and will feature Executive Consultant Bob Silvers of The Six Sigma Academy. Silvers will provide an overview of best practices for Six Sigma deployment. ...


PowerSteering has dramatically improved the way businesses manage, track and reconcile complex corporate initiatives. Using the PowerSteering suite of software tools, corporate executives responsible for the financial implications and logistical tasks of strategic programs can easily review all program elements in real time and act on their status to ensure timely completion. The PowerSteering suite is the only software that enables executives to tie financial savings directly to process outcome and is currently being used to manage more than $15 billion in target savings, supporting over 35,000 active users and nearly 100,000 projects. Global clients include EMC, Tyco, Pitney Bowes, Raytheon, Diageo, Noranda, Textron and General Electric.

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Wednesday, October 13, 2004

Managing Strategic Change: PowerSteering Launches PowerPractices Webinar Series Featuring ...

From Business Wire (press release), CA ... In the inaugural event on September 29, Nancy Tan, vice president of Six Sigma for Pitney Bowes discussed how her company is using Six Sigma best practices to ...

Monthly webinars that focus on managing strategic change through best practices, such as Six Sigma ...

... PowerSteering, the only provider of solutions for measuring and managing strategic enterprise programs, today announced PowerPractices, a collaborative Webinar series designed to share the best practices of some its key clients, including Pitney Bowes, Noranda, Raytheon and Tyco. The monthly series will run from September 2004 to June of 2005, and is accessible to the public at PowerSteering's Website, www.powersteeringsoftware.com. ...


PowerSteering has dramatically improved the way businesses manage, track and reconcile complex corporate initiatives. Using the PowerSteering suite of software tools, corporate executives responsible for the financial implications and logistical tasks of strategic programs can easily review all program elements in real time and act on their status to ensure timely completion. The PowerSteering suite is the only software that enables executives to tie financial savings directly to process outcome and is currently being used to manage more than $15 billion in target savings, supporting over 35,000 active users and nearly 100,000 projects. Global clients include EMC, Tyco, Pitney Bowes, Raytheon, Diageo, Noranda, Textron and General Electric.

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Monday, August 16, 2004

Six Sigma Communities: Secrets of the shop floor

From The Manufacturer US ... “Communities of practice have given our programs like Raytheon Six Sigma great lift,” says Raytheon’s Mark Palla, a Dallas, TX, based Raytheon Six Sigma ...

... In this era of downsizing, outsourcing and transitional workforces, how can companies capture the knowledge that may be escaping? Rich Weissman looks at knowledge management on the front lines. The crew at H & W Machine was melancholy. The retirement party for the lead machinist, affectionately known as “Pops,” was coming to a close. He was loading his well-worn wooden tool chest into his truck and was saying his final goodbyes, looking forward to his retirement. At the same time, the shop’s general manager was in a quiet panic. In addition to his personal effects, Pops was taking along with him over forty years of shop experience, as well as most of the machine set-ups that were kept conveniently in his memory. ...


General Motors, 3M, Motorola, Owens Corning, Deere & Co., Eaton, Pilkington, Owens-Illiniois, Northwest Airlines, Pfizer Inc, Chevron, Levi Strauss & Co, and UnitedHealth Group have joined together with a shared mission to transform the way their companies research, design, purchase, package, and communicate career development and skill enhancement courses to over 2 million employees. The result is LearnShare, a consortium that pools the resources and knowledge of 13 of the largest and most diverse corporations in the world. Founded in 1996, this consortium of Fortune 500 members shares best practices, new thinking and perspectives, and intellectual capital. Members use the LearnShare website to access leading e-Learning providers to bring uniform, advanced career development and training courses to their employees throughout the world. Members also share proprietary research results and collaborate to solve problems.

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Tuesday, June 01, 2004

Six Sigma Process: DuPont Announces Kevlar(R) Expansion

From PR Newswire (press release) ... In addition to the expansions, DuPont continues to increase capacity by optimizing the productivity of existing assets through the use of Six Sigma processes. ...

The American Productivity & Quality Center has selected DuPont Global Services as a best practice partner for its deployment of Six Sigma in transactional and service areas. Other companies chosen for a benchmarking study on "Deploying Six Sigma to Bolster Business Processes and the Bottom Line" are American Express, Raytheon, Commonwealth Health, and Iomega.

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Wednesday, May 05, 2004

Six Sigma Software: US Army, Raytheon Win Top Software Award for AFATDS

From PR Newswire (press release) ... Raytheon uses the Capability Maturity Model processes, the integrated Product Development System, Raytheon Six Sigma and incremental additions of new ...

Raytheon Six Sigma™ is the philosophy of Raytheon management, embedded within the fabric of our business organizations as the vehicle for increasing productivity, growing the business, and building a new culture. Raytheon Six Sigma is the continuous process improvement effort designed to reduce costs.

Raytheon Six Sigma’s cultural transformation brings together and trains people from all areas of Raytheon to work on teams that focus on customer satisfaction. This process produces an unexpected side benefit: people-to-people networks that continue long after the Six Sigma projects are complete, helping Raytheon organizational cultures to evolve into a collective mindset. Raytheon Six Sigma training programs continue to unite organizations to common goals: maximizing customer value, transforming our culture and cultivating knowledge-based processes.

In 1998, Raytheon Company launched Raytheon Six Sigma, a combination of traditional six sigma statistical tools, process analysis methodologies and lean techniques, with a focus on understanding what adds values in the eyes of the customer. Over the past five years, more than 22,000 Raytheon employees have been trained in Raytheon Six Sigma, and more than 6,000 projects have been completed.

Dr. Ronchi leads the ongoing implementation of Raytheon Six Sigma, as well as the company's integrated supply chain function, its internal learning function and its $102-million commercial learning services group, Raytheon Professional Services, L.L.C. A profile of Dr. Ronchi appeared in the December 2003 issue of Chief Learning Officer magazine.

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Saturday, April 24, 2004

Six Sigma DFSS Success: Seagate Earns Six Sigma Excellence Award From sixsigmaIQ

Disc Drive Leader Named Winner, Best DFSS Project Award

SCOTTS VALLEY, Calif., Feb. 23 /PRNewswire-FirstCall/ -- Seagate Technology (NYSE: STX - News), the world's leading disc drive company, has earned sixsigmaIQ's annual Six Sigma Excellence Award for the Best Design For Six Sigma Project. Seagate received the award for its project, "Deployment of Design for Six Sigma in Seagate's U Series Disc Drive." Other finalists for the award included projects from Ford Motor Company and Raytheon. A panel of experts from Motorola, Johnson and Johnson, ABB, Honeywell and Lockheed Martin considered the entries.

The sixsigmaIQ award is designed to reward best practices and spotlight exceptional innovation. According to a statement released by the organization, "The sixsigmaIQ excellence awards have been established to honor, recognize and promote Six Sigma projects that demonstrate true best practices and to expand and increase the uptake of Six Sigma methodology globally. Celebrating the highest achieving individuals, teams and projects in Six Sigma, these awards credit the hard work and dedication devoted by many to Six Sigma and the great results associated."

"Seagate's continuous focus on process, design and manufacturing improvements are helping us deliver what our customers want," said Steve Genheimer, Seagate vice president of Six Sigma. "Our continued investment in Six Sigma design, supply chain and manufacturing flexibility, and customer-focused business processes have solidified Seagate's position as a storage category leader. Seagate's greatest strength is its ability to respond quickly and intelligently to the change that is inherent across the industry."

"We're proud that Seagate's groundbreaking deployment of Six Sigma processes over the last several years has earned this recognition, and has had a positive impact on our ability to design products more effectively and deploy them more efficiently than ever before in the hard drive industry," said Dave Wickersham, Seagate executive vice president of Global Disc Storage Operations. "This highly acclaimed award, judged by and chosen from among some of the world's best companies, is a testimony to the ground-breaking DFSS effort, outstanding teamwork and leadership qualities exhibited by our research, design and deployment teams."

The award was presented at the Annual Six Sigma summit in Miami last month. An independent division of IQPC (International Quality & Productivity Center), sixsigmaIQ launched the awards program to recognize the real-world achievements that are resulting from Six Sigma implementation all over the world. It is the only Six Sigma awards program where industry judges industry.

The world's leading provider of six sigma conferences and summits, sixsigmaIQ is devoted to the promotion of Six Sigma improvement methodology through dialogue, meetings, exchange of best practice, original practitioner articles and project diaries.

Seagate is the worldwide leader in the design, manufacturing and marketing of hard disc drives, providing products for a wide range of Enterprise, PC, Notebook and Consumer Electronics applications. The Company is committed to delivering award-winning products, customer support and reliability, to meet the world's growing demand for information storage. Seagate can be found around the globe and at www.seagate.com.

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Lean Manufacturing: Trade, Terrorism discussed at candidates forum

From San Jose Mercury News, CA ... So anyone who is promising to bring back manufacturing jobs doesn't understand lean manufacturing continues quality improvement.". ...

...2004 Recipients of the 2004 Shingo Prize for Excellence in Manufacturing. Dubbed the "Nobel prize of Manufacturing" by Business Week, the Shingo Prize is increasingly being recognized as the premier manufacturing award and recognition program in North America. Nine state-level awards and a public-sector category, primarily for Military Depots doing re-manufacturing, have been implemented in recent months.

Three notable achievements of the 2004 recipients include: one, 7 of the 12 achieved product quality of less than 10 "returned parts per million opportunities" from the customer; two, 7 of the 12 have inventory turns of more than 25 per year (compared to a U.S. average of 8); and three, premium freight as a percent of production costs averaged 0.12 percent. These data cover the full-year of 2003 and are all clear indicators of world-class manufacturing achievements.

"Once again the recipients of the Shingo Prize demonstrate that they are prepared to weather economic uncertainty by not wasting precious manufacturing and business resources, "said Ross Robson, Shingo Prize executive director. "Shingo Prize recipients and lean manufacturers clearly stand out among the manufacturers of North America in terms of quality, cost, delivery and business results."

This year's Shingo Prize Recipients are:

ArvinMeritor Light Vehicle Systems Gladstone plant, Columbus, Ind. -- This facility proudly manufactures complete exhaust systems and components for today's leading car manufacturers. Through an engaged workforce of more than 700 people who are trained in lean principles, team building and employee involvement practices, substantial quality and productivity improvements have been made. Most notably, those improvements have included a decrease in customer PPMs of 72 percent since 2000, a decrease in supplier PPMs of 99 percent since 2000, a 54-percent decrease in the cost of non-quality since 2000, and an on-time delivery average of 99.9 percent since 1999.

Delphi Corporation, Delphi Electronics and Safety, Delnosa 5 & 6 Operations, Reynosa, Mexico -- Delnosa 5 & 6 manufactures over 24,000 vehicle electronics products daily for 72 customer locations in 11 countries for Delphi Corporation (NYSE: DPH - News). Delnosa's product line includes Audio, Mobile Multimedia, Telematics (interactive satellite technology), Navigation Radios, and Antenna Electronics. Delnosa also produces over 16 million molded and decorated plastic parts and assemblies each month that are used in Delphi facilities globally. In the last three years, Delnosa has increased productivity by 41%, increased inventory turns by 70%, improved first time quality by 76%, and increased asset utilization by 40%. Delnosa's 2,500 employees reached 200% participation in the employee suggestion program in 2003 and have currently worked over 22 million hours without a lost workday accident.

Delphi Electronics & Safety, Kokomo Operations, Plants 7 & 9, Kokomo, Indiana -- Kokomo Operations, Plants 7 & 9 is a vehicle electronics manufacturing facility employing over 1,100 people. These employees, represented by UAW Local 292, produce approximately 12 million units annually across four major product lines: audio components, power train controllers, inflatable restraint system electronics and electronic climate controllers. Applying the lean manufacturing concepts in the Delphi Manufacturing System, the facility has been able to achieve a third straight year of double-digit manufacturing performance, a 24% reduction in inventory, a 51% improvement in first time quality and has reached an annual shipping compliance rate approaching 100%.

Delphi Corporation, Energy & Chassis Systems, Empresas Ca-Le de Tlaxcala, Mexico -- Ca-Le is a battery manufacturing plant of 1,291,669 square feet, founded in February 1990 and located in Tetla, Tlaxcala, Mexico. Operating in a world-wide market, CALE produces two different automotive battery technologies: Hybrid (Antimony -- Calcium) and Maintenance-Free (Calcium-Calcium). Our productive headcount of 575 persons -- through the implementation of lean concepts and techniques -- work daily on EXCEEDING OUR CUSTOMERS' EXPECTATIONS. Our business results, customer satisfaction and quality of our products reflect our commitment with our employees, society and stakeholders.

Delphi Sistemas de Energia S.A. de C.V., Plt. 57; Chihuahua, Chihuahua Mexico -- Located in Chihuahua, Chihuahua Mexico since 1986 and serving 55 customers in 12 countries, Delphi Sistemas de Energia is a top of the line manufacturing organization. Here the combination of people who love their jobs, together with strong leadership, applying continuous learning and lean concepts, along with variation reduction, and defect prevention methods, have all contributed to superior satisfaction levels for customers, stakeholders and employees, creating a positive impact to the community and to the global environment.

Delphi Corporation, Packard Electric Systems. Plant 50, Del Parral Chihuahua, Mexico

Delphi's Packard Electric facility opened in February of 1998 in Hidalgo del Parral (more commonly referred to as Parral) in the southern part of Chihuahua, Mexico. The plant has 141,575 square feet of manufacturing floor space and 2,200 employees. These dedicated employees manufacture 13 families of products in 18 production lines, for 10 different General Motors assembly plants. The Parral plant produces power and signal distribution systems for the automotive industry, more commonly known as wiring harnesses. The motto at this facility is "Our people make the difference." Managers and supervisors say empowering employees and giving them opportunities make things happen. The success of this Delphi facility is attributed to its people.

Delphi Corporation, Packard Electric Systems. Plant 58, Meoqui, Chih. Mexico

The Meoqui Plant is located in the state of Chihuahua, Mexico and has been a part of Delphi Packard Electric's manufacturing footprint since 1987. The 1,800 employees at the 151,000-square-foot facility produce more than three million of wiring systems annually for several General Motors assembly plants in the United States and Canada. Employee commitment and a comprehensive implementation of the Lean-driven concepts within the Delphi Manufacturing System (DMS) have been able to drive operational improvements in cost, quality, delivery and productivity. Some of those improvements include: 20% reduction in customer complaints in 2003; 17% improvement in total cost compared to 2002; scrap reduction of 50% since 2000; first-time quality improvement 72% since 2001; and productivity increase of 35% compared to 2000.

Delphi Packard, Plant 98

Delphi Corporation, Packard Electric Systems, Centro Tecnico Herramental S.A de C.V, Ramos Arizpe, Coahuila.

With a wide variety of products and processes, CENTEC employees are flexible and skillful in successfully delivering parts to nearly 40 customers around the world. The majority of customers are in the US and Mexico, but several are also located in Europe, South America and Asia. The Delphi Manufacturing system drives the 470 CENTEC employees to continuous lean improvements. Elimination of waste, a 75-percent reduction in scrap and the Industria Limpia certification from the Mexican government for being environmentally sound are all part of the accomplishments of which CENTEC employees are very proud. Employees assemble wiring harnesses and their components and electric and electronic connectors. CENTEC now has a 0 IPM (incidents per million) on-time shipping record and have seen FTQ improve 87 percent since 1999. Continuous training of employees at all levels in daily skills and in lean implementation has led to the high quality at CENTEC.

Delphi Packard, Plant 51, Nuevo Casas Grandes Chihuahua, Mexico

Located in the PAQUIME area in the Mexican state of Chihuahua, Nuevo Casas Grandes began operations in March 1985. With strong customer-focused strategies and lean-driven concepts, this 165,000-square-foot plant builds and ships approximately 10,000,000 wiring systems annually to several General Motors vehicle assembly plants in the United States and Canada. The Casas Grandes Plant, which carries the slogan "The Best Plant by its People," has utilized the lean principles within the Delphi Manufacturing System to become one of the most successful plants in Delphi Packard's Mexico West Operations, with zero lost work days, over 80% reduction in RPPM (Rejected Parts Per Million), more than 50% reduction in Customer Complains, and 20% reduction in cost per shipped hour.

Maytag Jackson Dishwashing Products, Jackson, Tenn. -- Maytag Corporation's dishwasher plant is the first appliance manufacturer to earn the Shingo Prize. Associates belong to empowered High Performance Work Teams producing more than 100 dishwasher models daily, with brands including Maytag®, Jenn-Air® and Amana®. The Maytag LeanSigma® philosophy, which combines lean manufacturing methods with Six Sigma tools, was the path for transformation that began in 1999 and achieved significant improvements in Safety, Quality, Cost and Delivery, including a 64% reduction in OSHA recordable injury rate and 84% improvement in first pass quality yield. A very flexible single assembly line with capability to produce "any model/any day" was transformed into 8 single-piece-flow assembly cells with ability to produce "any model/any hour."

Raytheon Missile Systems, Tucson Operations, Tucson, Ariz. -- The employees at Raytheon Missile Systems proudly equip U.S. and allied warfighters with the latest technology to protect world freedom, including the Tomahawk Cruise Missile and Paveway(TM) laser guided bomb. Many of the company's products saw extensive use in Operation Iraqi Freedom. Raytheon's lean efforts have resulted in significant value improvements in product performance, stronger relationships and robust solutions for customers. Raytheon is committed to continue this journey to become a lean enterprise -- with speed, reliability and affordability -- and receiving the Shingo Prize has validated the firm's progress along the path to improvement.

TI Automotive, Cartersville, GA -- The plant produces more than 7.4 million brake and fuel bundles for Ford Motor Co. and DaimlerChrysler's Mercedes-Benz plants in both the United States and Canada. Cartersville team members operate by TI Automotive's own lean system of Common Sense Manufacturing, which is a passionate belief that there is always a simpler, better way. The plant has achieved single-digit ppm, 100 percent on time delivery and a 30 percent reduction in inventory levels. As the world's leading supplier of fluid storage, transfer and delivery systems, TI Automotive's more than 20,000 employees at 130 facilities worldwide are all dedicated to continuous improvement and customer satisfaction.

Finalists

In addition to the Recipients listed, other finalists included Aspect Medical Systems, Newton, MA.; Delphi Lansing Cockpit Plant, Lansing, Mich.; Delphi Energy & Chassis, Saginaw, MI; Delphi Steering Plant 7, Saginaw, Mich.; GDX Automotive, Vehicle Sealing Products, Batesville, AR; GDX Automotive, New Haven, MO; Maytag-Searcy Laundry Products, Searcy, AR; Nemak Corporation of Canada-Windsor Aluminum Plant, Windsor, Ontario, Canada; TI Automotive, Brake Tube Assemblies, Greenville, TN. "Each of these plants are also outstanding in their manufacturing processes," according to Robson.

The Shingo Prize for Excellence in Manufacturing, for manufacturers in the U.S., Canada and Mexico, is administered by the College of Business, Utah State University. Awards for the Recipients and Finalists will be presented at the 16th Annual Shingo Prize Conference and Awards Ceremony to be held May 20, 2004, at the Lexington Convention Center, Lexington, KY. Speakers will include Gary Convis, President, Toyota Motor, Georgetown, KY and Masaaki Imai, Founder and Chairman, Kaizen, Institute, Tokyo, Japan, among others. For more information, go to www.shingoprize.org.

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Wednesday, March 31, 2004

Lean Factory: Raytheon byword is flexible

From Arizona Daily Star Business Sunday, Mar 28, 2004 ... Some of the best manufacturing ideas developed in recent decades were first put to use making Toyotas. Now some of the same lean factory principles have been adopted in Tucson making Tomahawk cruise missiles. Raytheon Missile Systems has just been recognized for its efforts to trim the fat from its production lines snaring the coveted Shingo Prize for Excellence in Manufacturing ...

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