Software Project Success With Six Sigma

Six Sigma process can be applied to software selections in order to enable project success. ...

... "A successful software selection project is no different. It involves identifying the known problems within an organization, collecting appropriate user facts or issues, and identifying the underlying root causes. In this case, the root cause would be the deficiencies within the current software package that are driving the organization's operational inefficiencies. " ...

Via Accounting Software: Software Selection using Six Sigma

Five-9s Availability Achieved Through Six Sigma Discipline

EMC uses Six Sigma methodology to drive availability improvements in its products to five-9s performance levels. ...

... "Traditionally, only high-end storage systems designed for the most mission-critical applications have delivered Five 9s availability. EMC designed an entirely new midrange architecture - UltraScale - to deliver the highest levels of availability in affordable, scalable and easy-to-use systems that meet a wide range of storage needs. Over the past year, EMC utilized a comprehensive Six Sigma-based approach to track and calculate availability metrics of both the Fibre Channel and Fibre Channel/iSCSI versions of the EMC CLARiiON CX3 UltraScale systems, including a thorough analysis of the root cause of unplanned customer system downtime whether hardware, software or process-related. " ...

Via EMC: EMC Clariion CX3 Ultrascale Systems Achieve Highest Midrange Storage Availability and Quality Benchmark

Warranty Chain Management Enables SixSigma Defect Reduction

Trane uses HP and PolyVista warranty chain management solution to rapidly identify product quality and warranty-related issues through automated early detection and root cause analysis. ...

... "The solution, which was up and running in eight weeks, helps Trane quickly identify product quality and warranty-related issues through automated early detection and root cause analysis. After correcting any current issue detected by the solution, manufacturing teams at Trane can pass the information on to the design or engineering teams to help avoid problems in future products, as well as to vendors and suppliers to help improve long-term product reliability. Through this process, the solution offers reduced warranty costs, improved product development, sourcing and manufacturing processes, and better customer satisfaction. " ...

Via HP: Warranty Chain Management Early Warning System For Defects