Patient Care Improvement Through Six Sigma

Valley Baptist Medical Center-Harlingen is ranked number one in the US for treatment of heart failure, by the federal government. Six Sigma is their ingredient for success. Valley Baptist is one of the first health care organizations in the country to use the Six Sigma quality improvement program to maximize performance and customer satisfaction. Valley Baptist extends many of its services beyond its facilities and into local communities. ...

... "Valley Baptist was able to improve patient care for heart failure and heat attack patients through a process improvement program called Six Sigma. The Six Sigma method was pioneered in high-tech companies such as General Electric, with Valley Baptist being one of the first organizations in the nation to apply the program to health care. Under the leadership of its President and CEO James Springfield, Valley Baptist has made Six Sigma quality one of its top corporate initiatives in order to maximize performance and patient satisfaction throughout the health system. A total of 115 top-performing hospitals in the country will receive reward bonuses for their performance. Valley Baptist in Harlingen will receive $140,951 because of its performance in treating heart failure management and heart attack patients. " ...

Via Valley Baptist: Valley Baptist-Harlingen Ranked #1 in Nation for Heart Failure Management; Six Sigma Leads to Improvements ...