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The Sixth Sigma: Achieve Breakthrough Performance Using Six Sigma

Monday, March 17, 2008

Multivariable Testing Process Screens Improvement Ideas

Advice for developing and screening ideas for business improvement, includes multivariable testing. ...

... "Multivariable Testing (MVT) is a process that allows companies in all industries to test improvement ideas - dozens or even hundreds at a time. It identifies strategies that are practical, fast and cost-free that help to rapidly and dramatically improve profitability and company value. " ...


Via Salt Lake Tribune: Business Insight

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Thursday, January 24, 2008

India Six Sigma Strength Delivers Value

With the potential of a global slowdown increasing, Indian outsourcing firms can leverage their strengths in Six Sigma and cost-effective delivery to differentiate themselves in the marketplace. ...

... "Even in a three-decade-old industry, firms are adding value by reducing average handle times per call by 30% to 40% using Six Sigma standards of efficiency. " ...


Via Knowledge @ Wharton: How Will Indian IT and BPO Firms Cope with a Global Slowdown?

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